Hard working Sales Manager with over 8 years of experience in sales and customer service. I am driven and thrive on exceeding sales goals while encouraging my team members. Focused on customer satisfaction throughout all stages of the sales life cycle.
Honored with the Presidential Club Award with sales exceeding $220,000.00 in a year.
Metabolic Research Center
Assisted in increasing occupancy of a property in Fort Worth, Texas from 67% occupied to 98% in span of 3 months.
Led daily sales calls with the Executive Board to establish sales and customer retention goals. Fielded an average of 5 to 10 customer service calls per day. Organized the transfer of material daily utilizing SCT's Inventory Database. Managed a wide variety of customer service and administrative Softwares such as TallyWizzard and QuickBooks. Assisted the CFO with the production of the monthly financial, production reports and invoices. Coded the general ledger and processed vendor invoice payments.Deposited third party checks, as well as monthly reserve transfers.
Collaborated extensively with interdisciplinary care team to meet the nutritional needs of each client. Reviewed records and assessed the nutritional condition of at-risk client, including those with unplanned weight changes.Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets. Audited charts weekly to verify that the consultants were advising the client and encouraging them accurately. Created and conducted training manuals targeted at resolving even the most difficult customer issues for not only our Longview location but Shreveport and Dallas as well.
Assisted with Managing two commercial properties with over 300 units. Conducted apartment tours for potential tenants and answered any questions. Collected and kept careful records of rental payments using the AMSI Software. Monitored and documented all income, including delinquencies. Handled customer complaints personally to verify they were properly handled.Managed all day-to-day activities involving tenants, subcontractors and property management. Maintained accurate and updated websites and printed materials. Monitored common areas for cleanliness and safety.Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.Fully abstracted all leases and entered all pertinent information into the AMSI management system.
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