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inventory controller resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Well-qualified logistics background proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments. Advanced skills in records management. Handles incoming records, file transfers and destruction orders. Analytical and critical thinker with excellent judgment and expertise in Microsoft Office and SAP.

Skills
  • Computer tracking
  • Handheld scanner operation
  • Cycle counting
  • Shipment planning
  • Quality control
  • Package labeling
  • Computer skills
  • AP/AR Proficiency
  • Inventory Management
  • Microsoft Office
Education
Colorado Technical University Colorado Springs, CO Expected in 04/2022 Master of Science : Operations/ Supply Chain Management - GPA :
Colorado Technical University Colorado Springs, CO Expected in 05/2020 BBA : Logistics Management And Supply Chain Management - GPA :
Work History
Lockheed Martin Corporation - Operations Analyst
Kings Bay, GA, 08/2021 - Current
  • Design plans to improve operations and suggested changes to systems for overall organization.
  • Generate reports of findings to help management with making key decisions.
  • Assist data aggregation, billing and transactions for data and account aggregation.
  • Collect, arrange and input information into database system.
  • Assess and modified operational procedures and tools to achieve optimum quality control.
  • Present results of mathematical modeling and data analysis to management or other end users.
  • Develop program plans, goals, objectives, and milestones for evaluating and measuring effectiveness of operations.
Championx Corp. - Inventory Controller
Rifle, CO, 08/2020 - 07/2021
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Kept merchandise moving smoothly and accurately from stockroom to sales floor.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Implemented organizational systems to optimize product placement and operational productivity.
  • Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Verified incoming products and checked delivery totals to keep system records current and accurate.
  • Audited and corrected discrepancies in inventory numbers.
Production Resource Group - Shipping and Receiving Clerk
Dallas, TX, 12/2019 - 08/2020
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Completed basic mathematical calculations to check weights and dimensions of shipments.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Updated database with changes in carrier status.
Reckitt Benckiser - Logistics Clerk
Salinas, CA, 01/2016 - 01/2019
  • Collaborated with vendors and warehouse personnel to procure supplies and materials.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Managed system support functions to set priorities and service levels expectations.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Received all warehouse shipments and logged into system, delivering high level of accuracy.
  • Reviewed order data to verify transactions and shipping dates.
Production Resource Group - Assistant Store and Collections Manager
Dallas, TX, 01/2013 - 01/2016
  • Supervised staff of collectors, monitoring phone calls and letters.
  • Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
  • Established procedures for collection of past due amounts.
  • Created daily and weekly cash reports for accounting management.
  • Supervised invoice processing, purchase orders, expense reports, credit memos and payment transactions.
  • Generated and mailed updated statements monthly and processed demand letters.
  • Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
  • Researched and resolved accounts payable discrepancies.
  • Reviewed all expense reports for accuracy and proper expense disclosure.
Walgreen's Call Center - Mail Service Customer Service Rep
City, STATE, 01/2010 - 01/2013
  • Resolved concerns with products or services to help with retention and drive sales.
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.
  • Organized customer information and account data for business planning and customer service purposes.
Hillshire Brands - Shipping and Receiving Clerk
City, STATE, 01/2003 - 01/2010
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary and communicating variances to customers.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Accomplishments

Accomplishments:

-February 2019 Employee of the Month

-Ranked 3/400 Customer Service Representatives

-Promoted to Lead Clerk in 2005

-Recognized as Hillshire Employee of the Year 2008

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Resume Overview

School Attended

  • Colorado Technical University
  • Colorado Technical University

Job Titles Held:

  • Operations Analyst
  • Inventory Controller
  • Shipping and Receiving Clerk
  • Logistics Clerk
  • Assistant Store and Collections Manager
  • Mail Service Customer Service Rep
  • Shipping and Receiving Clerk

Degrees

  • Master of Science
  • BBA

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