INVENTORY CONTROL QUALITY ASSURANCE (ICQA) TEAM LEAD
Self-motivated, innovative and goal-oriented management professional committed to quality. Dedicated team player skilled at root cause analysis, operations, and quality to ensure customer satisfaction.
Data quality assurance processes
Creative problem solver
Inventory Control Quality Assurance (ICQA) Team Lead, 09/2016 Company Name – City, State
Created and researched operational procedures based on root cause analysis to lower defects.
Built functional macros in excel for operational needs
Produced queries in SQL to research root cause
Played a crucial role of monitoring and managing quality data such as the Inventory Record Defect Rate (IRDR) and defect injection rates.
Point of contact for fulfillment center quality
Quality auditing leader, led a team of quality inspectors to perform various audits such as staffing, investigation of inventory defects, shipping, and operational audits.
Team lead for Amazon's Pod Project, a transfer of inventory to new fulfillment centers to enable them to start operations quicker
Developed and managed staffing plans to ensure success, overseen logistical communication with corporate to deliver inventory to new FC's.
Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
Transformed project data requirements into project data models.
Chemical Inspector, 05/2015 to 08/2015 Company Name – City, State
Preformed and managed various chemical test on pools in order to maintain chemical equilibrium.
Opened pools for the season, taking covers off, restructuring piping, and chemically shocked pools.
Had to be flexible in order to fulfill client's needs with certain dates and times.
Scheduled proper dates for chemical checks and openings.
Implementing time management strategies in order to reach all customers.
Recorded test results using a variety of chemistry-specific software programs.
Ordered chemicals for analysis and prepared reagents for analysis.
Warehouse supervisor, supervisor, 09/2009 to 06/2014 Company Name – City, State
Responsible for maintaining organization of warehouse, developing practical and time saving strategies of storing and shipping items.
Supervised AARP members in training to fulfill duties such as loading and unloading trucks, organizing items in certain boxes, and maintaining organization.
Managed the dispatch to shipping and receiving request by customers.
Worked with customers on their needs and specifics in the store and was the point of contact for customer relations.
Reconciled business and creative needs.
Translated business priorities into implementable actions.
Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.
BIG Brother, 12/2012 to 05/2013 Company Name – City, State
This delicate position was to be a role model for a child in need.
Helping with homework, restoring self-efficacy, talking one on one about conflicts to improve their lives.
Developed and improved leadership qualities in the little.
Showed strength to a child in need through dependability, creativity, and organized plans.
Stocker, Company Name
Stocked shelves, managed inventory of food donations, helped clean the pantry, checked expiration dates on all food products.
Bachelors of Science: Nutrition Sciences, 2016 The Ohio State University - City, State
C-Tech CCNA-Newark, Ohio (2009)
Networking & Information Technology:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
The Ohio State University
Job Titles Held:
Inventory Control Quality Assurance (ICQA) Team Lead
Warehouse supervisor, supervisor
Bachelors of Science : Nutrition Sciences , 2016 C-Tech CCNA-Newark, Ohio (2009)
Networking & Information Technology :
Create a job alert for [job role title] at [location].