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Inventory Control Quality Assurance (ICQA) Team Lead Resume Example

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INVENTORY CONTROL QUALITY ASSURANCE (ICQA) TEAM LEAD
Professional Summary
Self-motivated, innovative and goal-oriented management professional committed to quality. Dedicated team player skilled at root cause analysis, operations, and quality to ensure customer satisfaction.
Skills
  • Process improvement
  • Database management
  • Data analysis
  • Data quality assurance processes
  • Excel
  • SQL
  • Python
  • Project management
  • Creative problem solver
  • Management Experience
  • Analytical 
  • Operations Experience
Work History
Inventory Control Quality Assurance (ICQA) Team Lead, 09/2016
Company Name – City, State
  • Created and researched operational procedures based on root cause analysis to lower defects.
  •  Built functional macros in excel for operational needs
  • Produced queries in SQL to research root cause
  • Played a crucial role of monitoring and managing quality data such as the Inventory Record Defect Rate (IRDR) and defect injection rates.
  • Point of contact for fulfillment center quality 
  • Quality auditing leader, led a team of quality inspectors to perform various audits such as staffing, investigation of inventory defects, shipping, and operational audits.
  • Team lead for Amazon's Pod Project, a transfer of inventory to new fulfillment centers to enable them to start operations quicker
  • Developed and managed staffing plans to ensure success, overseen logistical communication with corporate to deliver inventory to new FC's.
  • Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
  • Transformed project data requirements into project data models.
Chemical Inspector, 05/2015 to 08/2015
Company Name – City, State
  • Preformed and managed various chemical test on pools in order to maintain chemical equilibrium.
  • Opened pools for the season, taking covers off, restructuring piping, and chemically shocked pools.
  • Had to be flexible in order to fulfill client's needs with certain dates and times.
  • Scheduled proper dates for chemical checks and openings.
  • Implementing time management strategies in order to reach all customers.
  • Recorded test results using a variety of chemistry-specific software programs.
  • Ordered chemicals for analysis and prepared reagents for analysis.
Warehouse supervisor, supervisor, 09/2009 to 06/2014
Company Name – City, State
  • Responsible for maintaining organization of warehouse, developing practical and time saving strategies of storing and shipping items.
    • Supervised AARP members in training to fulfill duties such as loading and unloading trucks, organizing items in certain boxes, and maintaining organization.
    • Managed the dispatch to shipping and receiving request by customers.
    • Worked with customers on their needs and specifics in the store and was the point of contact for customer relations.
    • Reconciled business and creative needs.
    • Translated business priorities into implementable actions.
  • Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.
BIG Brother, 12/2012 to 05/2013
Company Name – City, State
  • This delicate position was to be a role model for a child in need.
  • Helping with homework, restoring self-efficacy, talking one on one about conflicts to improve their lives.
  • Developed and improved leadership qualities in the little.
  • Showed strength to a child in need through dependability, creativity, and organized plans.
Stocker, Company Name
  • Stocker.
  • Stocked shelves, managed inventory of food donations, helped clean the pantry, checked expiration dates on all food products.
Education
Bachelors of Science: Nutrition Sciences, 2016
The Ohio State University - City, State
    Nutrition Sciences
  • 3.7 GPA

C-Tech CCNA-Newark, Ohio (2009) Networking & Information Technology:
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Resume Overview

School Attended

  • The Ohio State University

Job Titles Held:

  • Inventory Control Quality Assurance (ICQA) Team Lead
  • Chemical Inspector
  • Warehouse supervisor, supervisor
  • BIG Brother
  • Stocker

Degrees

  • Bachelors of Science : Nutrition Sciences , 2016
    C-Tech CCNA-Newark, Ohio (2009) Networking & Information Technology :

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