Inventory Control Quality Assurance (ICQA) Team Lead Resume Example
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INVENTORY CONTROL QUALITY ASSURANCE (ICQA) TEAM LEAD
Professional Summary
Self-motivated, innovative and goal-oriented management professional committed to quality. Dedicated team player skilled at root cause analysis, operations, and quality to ensure customer satisfaction.
Skills
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Work History
Inventory Control Quality Assurance (ICQA) Team Lead, 09/2016
Ollie's Bargain Outlet – Camden , SC
Ollie's Bargain Outlet – Camden , SC
- Created and researched operational procedures based on root cause analysis to lower defects.
- Built functional macros in excel for operational needs
- Produced queries in SQL to research root cause
- Played a crucial role of monitoring and managing quality data such as the Inventory Record Defect Rate (IRDR) and defect injection rates.
- Point of contact for fulfillment center quality
- Quality auditing leader, led a team of quality inspectors to perform various audits such as staffing, investigation of inventory defects, shipping, and operational audits.
- Team lead for Amazon's Pod Project, a transfer of inventory to new fulfillment centers to enable them to start operations quicker
- Developed and managed staffing plans to ensure success, overseen logistical communication with corporate to deliver inventory to new FC's.
- Monitored network performance and provided network performance statistical reports for both real-time and historical measurements.
- Transformed project data requirements into project data models.
Chemical Inspector, 05/2015 to 08/2015
Pool Doc – City , STATE
Pool Doc – City , STATE
- Preformed and managed various chemical test on pools in order to maintain chemical equilibrium.
- Opened pools for the season, taking covers off, restructuring piping, and chemically shocked pools.
- Had to be flexible in order to fulfill client's needs with certain dates and times.
- Scheduled proper dates for chemical checks and openings.
- Implementing time management strategies in order to reach all customers.
- Recorded test results using a variety of chemistry-specific software programs.
- Ordered chemicals for analysis and prepared reagents for analysis.
Warehouse supervisor, supervisor, 09/2009 to 06/2014
St. Vincent De Paul Thrift Store – City , STATE
St. Vincent De Paul Thrift Store – City , STATE
- Responsible for maintaining organization of warehouse, developing practical and time saving strategies of storing and shipping items.
- Supervised AARP members in training to fulfill duties such as loading and unloading trucks, organizing items in certain boxes, and maintaining organization.
- Managed the dispatch to shipping and receiving request by customers.
- Worked with customers on their needs and specifics in the store and was the point of contact for customer relations.
- Reconciled business and creative needs.
- Translated business priorities into implementable actions.
- Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.
BIG Brother, 12/2012 to 05/2013
Big Brothers Big Sisters Of Licking County – City , STATE
Big Brothers Big Sisters Of Licking County – City , STATE
- This delicate position was to be a role model for a child in need.
- Helping with homework, restoring self-efficacy, talking one on one about conflicts to improve their lives.
- Developed and improved leadership qualities in the little.
- Showed strength to a child in need through dependability, creativity, and organized plans.
Stocker, St. Vincent De Paul Food Pantry
- Stocker.
- Stocked shelves, managed inventory of food donations, helped clean the pantry, checked expiration dates on all food products.
Education
Bachelors of Science: Nutrition Sciences, 2016
The Ohio State University - City, State
The Ohio State University - City, State
- Nutrition Sciences
- 3.7 GPA
C-Tech CCNA-Newark, Ohio (2009)
Networking & Information Technology:
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Resume Overview
School Attended
- The Ohio State University
Job Titles Held:
- Inventory Control Quality Assurance (ICQA) Team Lead
- Chemical Inspector
- Warehouse supervisor, supervisor
- BIG Brother
- Stocker
Degrees
- Bachelors of Science : Nutrition Sciences , 2016
C-Tech CCNA-Newark, Ohio (2009) Networking & Information Technology :
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