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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Strategic Manager with experience leading and overseeing a wide variety of business activities. Strong history of devising precise and targeted business operations plans, managing costs, reviewing performance and driving change. Forward-thinking leader with expertise in setting goals, quality standards and growth initiatives while leading quick and efficient attainment of objectives.

Work History
01/2016 to 06/2021 Interuim General Manager/Lead Department Manager Amc Entertainment Inc. | South Bend, IN,
  • Managed team of 60+ employees, overseeing hiring, training, and professional growth of employees.
  • Directed training programs and development paths for shift managers and department managers.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Completed bi-weekly payroll for company employees, including calculating taxes, vacation and sick time.
  • Entered financial data into company accounting database for verification and reconciliation, maintaining accurate and current accounts at all times.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
  • Analyzed complaint data to identify root causes, trends, issues and regulatory concerns.
  • Exhibited high energy and professionalism when dealing with all levels of clients and staff.
04/2014 to 12/2015 General Manager Amc Entertainment Inc. | Springfield, MO,
  • Established team priorities, maintained schedules and monitored performance.
  • Created production forecasts and plans based on sales forecasts, historical usage and product trends.
  • Handled day-to-day shipping and receiving overseeing numerous deliveries per day.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Compiled sales data and reviewed information for accuracy prior to input.
  • Handled in house charge account entry daily.
  • Check and recorded fuel levels, orders, and deliveries.
  • Kept facilities clean, neat and organized at all times to give areas professional and fresh appeal.
  • Coordinated daily, weekly, and monthly inventory/audits to reach targets.
08/2013 to 03/2014 General Manager KFC Taco Bell | City, STATE,
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and terminations.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Prepared for and executed new menu implementations.
  • Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
07/2012 to 08/2013 1st Assistant Store Manager Coffee Cup Fuel Stop | City, STATE,
  • Assisted in recruiting, hiring, training and developing non-exempt associates.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Completed all point of sale opening and closing procedures, including counting contents of cash register.
  • Implemented performance review and motivational strategies to elevate HR team results.
  • Motivated employees through special events, incentive programs and constructive feedback.
  • Evaluated training program success and presented strategic improvement recommendations to upper management.
  • Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained clean and orderly work station.
  • Checked and recorded fuel levels
Education
Expected in 01/2008 GED | Margaret Hudson , Tulsa Ok, GPA:
Skills
  • Focus and Follow-Through
  • Supplier Monitoring
  • Assignment Delegation
  • Financial Statement Review
  • Mathematical Calculation and Reasoning
  • Finance and Accounting Oversight
  • Recruitment and Hiring
  • Team Leadership
  • Employee Motivation
  • Records Organization and Management
  • Money Handling
  • Multitasking and Prioritization
Accomplishments

Leading Great Restaurants Course Completion in 2019 (Hamburger University Chicago,IL)

The Leader In Me Capstone Course Completion in 2018

Leader Transitions Course Completion in 2017

Serv Safe Certified (exp.Sept 2021)

Coordinate Hiring and Training Programs 2012-present

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Resume Overview

School Attended

  • Margaret Hudson

Job Titles Held:

  • Interuim General Manager/Lead Department Manager
  • General Manager
  • General Manager
  • 1st Assistant Store Manager

Degrees

  • GED

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