International/Domestic Distributor Account Manager, 01/2020 to Current Nfinity Athletic – City, STATE,
Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues.
Contacted customers via phone and email to explore connections, offer services and cement relationships.
Penetrated new markets by investigating competitor products, services and trends.
Handled funds ranging from $20,000- $500,000 each day in fast-paced collaborative environment.
Boosted client satisfaction ratings by actively listening and resolving customers comments and concerns.
Worked with Demand and Sales teams to assess, update and optimize delivery dates for customers.
Assessed processes used to send products to customers and discovered more efficient method that was positively received by all involved parties.
Identified potential customers and evaluated market potential.
Maintained compliance with export guidelines and international standards.
Inputted customer data into NetSuite Oracle system, safeguarding financial and personal information to avoid breaches.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Cross-trained in all company roles to maximize operational knowledge.
Content Creator & Graphic Design Intern-Employee, 05/2015 to 04/2018 Mamie Ruth – City, STATE,
Conceptualized ideas for photo and video shoots.
Successfully directed, styled, and edited seasonal look book videos.
Monitored website and social media traffic.
Created graphic design content in Adobe Creative cloud.
Assisted in inspiration, design, sourcing, & production of upcoming lines.
Collaborated with photographers and stylists to effectively elucidate the brand.
Utilized editing and photography tools to enhance storytelling.
Created seasonal mood and inspiration boards.
Tracked current and emerging fashion and consumer trends.
Posted useful, creative and timely content on social media, blog and website.
Sketched and scanned graphics onto Illustrator/Photoshop, then finalized the design process.
Designed new, on-brand visual elements focusing on concept and messaging.
Controlled and updated the business website with new photos and content.
Managed sales and tracked increase in business revenue.
Developed business strategies outlining strengths, weaknesses, new opportunities and risks.
Created engaging content to post on social media platforms and grew the brand's following.
Reached out to various celebrity PR stylists.
Developed merchandise plan & layout for festivals and trunk shows.
Brand representative for trunk shows held at college universities and boutiques.
Brand representative at music festivals such as Bonnaroo, Music Midtown, Voodoo Fest, and Shaky Knees.
Social Media Manager & Videographer, 07/2011 to 06/2018 Savannah Sharks All Star Cheerleading – City, STATE,
Handled all social media accounts and make sure they are updated properly.
Analyzed market data to determine and target key audience or segments.
Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
Conducted and implemented successful social media campaigns, contests, and engaging content for various platforms.
Created promotional content through Adobe Creative Cloud, Final Cut Pro, and iMovie.
Aligned all visual design and brand messaging elements to ensure consistency across digital advertising and marketing platforms.
Conceptualized innovative storylines for video content and developed unique campaigns to promote brand engagement.
Designed merchandise for the pro shop such as T- shirts and book-bags.
Traveled to events to take photos and videos of the athletes.
Managed customer expectations with open consultations and frequent communication.
Founder and Owner, 01/2017 to Current Wildkat – City, STATE,
Successfully conceptualized, created and executed the opening of a vintage online clothing store.
Specialize in designing unique handmade jackets and custom vintage clothing.
Conduct visually appealing photoshoots to capture attention.
Independently maintain a successful small business with strong customer relations, which leads to loyal returning buyers.
Stay up to date on trends and ensure that the brand's products stand out amongst others.
Determine prices for styles that match the brand's target market.
Create promotional products such as stickers and postcards.
Identify target markets for designs, looking at factors such as age, gender, and socioeconomic status.
Education
Bachelor of Science: Public Relations and Fashion Merchandising, Expected in 05/2017 Georgia Southern University - Statesboro, GA, GPA:
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