A highly talented and accomplished Business Executive with extensive skills and experience in
Business operations organization
Client account management
Profit and Loss
Managed daily business operations.
Responsible for sales increase in productivity
Spearheaded new professional development course for staff.
Handled all Human Resources functions.
International Business Manager, 01/2009 to CurrentPort to Port, Inc － San Diego, Ca
Direct and manage all office activities including forecasting, vendor relations, billing, collections, employee relations and metrics reporting.
Manage profit and loss to ensure maximum profits.
Negotiate contract pricing and terms with vendors.
Provide world class customer service to customers.
Provide leadership to all subordinate office staff and lead by example.
Recruit, hire and oversee the development of all office staff Maintain and control expense budget.
Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
Director of Business, 01/2008 to 01/2008Concorde Career College － San Diego, CA
Assured the Business Office complied with regulatory and corporate requirements, policies, procedures, and the school catalog.
Manages collection of all student payments.
Reviewed account status and aging reports to ensure timeliness of collections.
Maximized cash collections and minimize bad debt.
Forecasts campus financial performance, propose alternative solutions to enhance the campus.
Analyzed and interprets monthly financial performance of the campus.
Prepared withdrawal calculations for students on a monthly basis.
Met with all Department Directors and Campus President weekly.
Worked with Financial Aid Director weekly to ensure student were receiving maximum amount of aid.
Posted all campus charges for all new student contracts.
Ensure the timeliness and accuracy of student refund and Title IV Federal overages.
Completed and mailed bills, contracts, policies, invoices and checks.
Business Administrator, 01/2002 to 01/2008American International Inc － San Diego, CA
Successfully oversaw the start-up and development of a new internet tracking system that resulted in an increase in sales.
Negotiated contracts and payment terms.
Worked closely with Quality Control, Shipping, and Accounting departments to ensure accuracy and the highest levels of service.
Enhanced the public image and recognition of the firm' name within the business community through new business development, community outreach, and aggressive networking.
Responsible for maintaining and coordinating all DOD contracts.
This includes records management for TSA policies and regulations.
Traveled extensively to develop business to business sales.
Oversaw the strategic management and operational oversight of the company's Global Business Development and Operations in order to provide streamlined operations, reduced operating costs, and greater profitability.
Interfaced with large clients to develop and maintain organizational strategies, operational efficiencies, and proposals for increasing technical efficiency and improving profitability.
Coordinated the implementation of people-related services, policies, and programs through Human Resources staff.
Assisted and advised company managers about Human Resources Issues.
Logistics Sales Manager/Director, 01/2001 to 01/2002American International Inc － San Diego, Ca
Directed marketing strategies, business development plans, promotional activities, product development for stateside and global sales.
Oversaw the management of the company's regional sales team, resulting in 40% increased sales.
Responsible for all warehouses.
Provided training and certificates for TSA.
Traveled extensively to all clients.
Responsible procurement planning.
Forecasted sales monthly.
Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
Inside Sales Coordinator, 01/1995 to 01/2001Harte Hanks － San Diego, CA
Coordinated the marketing, sales promotions and contracts.
Provided sales support for the entire sales organization 200 and up.
Interacted with clients in person and on the phone.
Provided excellent customer services to all clients and vendors.
Tracked weekly sales numbers.
Forecasted month end closing numbers.
Wrote scripts for sales team.
Provided assistance to HR when needed.
Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
Planned and executed events and marketing programs, producing five times target number of qualified leads.
Implemented client training (business and technical) and supervised software integration on client's website.
Telesales Assistant, 01/1994 to 01/1995Harte Hanks Call Center － La Jolla, CA
Collected data via phone regarding information technology companies.
Became a team leader for ten employees.
Trained new employees on scripts and phone etiquette, Wrote all phone scripts for team, provided customer.
service, Always made phone quota weekly/monthly.
B.S:Business Management,2004University of Phoenix － San Diego, CABusiness Management
Sandler Sales Training TSA Certified - IAC Security Coordinator:
Emphasis in Management of Business.
Accounting, billing, budget, business development, develop business, Business Development and Operations, business solutions, catalog, contracts, Negotiate contract, client, clients, customer service, customer services, Excellent Customer Service, customer service, employee relations, Financial, forecasting, Human Resources, Human Resources, HR, image, information technology, leadership, team leader, Director, Managing, marketing strategies, marketing, marketing materials, meetings, Office, month end closing, Multi-tasking, Negotiation, networking, new business development, New Business Development, organizational, policies, presentations, pricing, procurement, product development, producing, profit and loss, progress, proposals, Quality Control, receiving, reporting, sales, sales support, Sales Training, scripts, Shipping, strategic management, phone, phone etiquette, vendor relations, website, writing skills
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Companies Worked For:
Port to Port, Inc
Concorde Career College
American International Inc
Harte Hanks Call Center
University of Phoenix
Job Titles Held:
International Business Manager
Director of Business
Logistics Sales Manager/Director
Inside Sales Coordinator
B.S : Business Management , 2004 Sandler Sales Training TSA Certified - IAC Security Coordinator:
Emphasis in Management of Business.
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