, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and Task and training in Skill. Motivated to learn, grow and excel in Industry.
Skills
Relationship building and management
Team leadership and coaching
Maximizing profitability
POS systems
Excellent customer service skills
Team Building
Staff Management
Customer-oriented
Training and mentoring
Customer Relations
Product and service sales
Sales expertise
Mathematical aptitude
Personnel development
Merchandising
Operations
Store displays
Goals and performance
Staff training and development
Opening and closing procedures
Strategic thinker
Work History
11/2014 to CurrentInterim Store ManagerCb Richard Ellis | Prineville, OR,
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Managed NumberJob Titles successfully in fast-paced environment through proactive communication and positive feedback.
Rotated stock to achieve optimum appeal and minimize shrinkage.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Coached sales associates on product knowledge by using Type training tools.
Rotated merchandise and displays to feature new products and promotions.
04/2018 to 11/2018Sales ManagerSave-A-Lot | Saint Louis, MO,
Held weekly meetings with Job titles to identify techniques to overcome sales obstacles.
Identified opportunities for growth within Location territory and collaborated with sales teams to reach sales goal.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Accomplished sales goals and boosted revenue by $Number through product knowledge and customer relationship management.
Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
04/2011 to 02/2013Assistant Store ManagerMoe's Southwest Grill | Fort Lauderdale, FL,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Rotated merchandise and displays to feature new products and promotions.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Interviewed, hired and trained Number staff associates and equipped to comply with company policies and procedures.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
04/2016 to 05/2017Assistant ManagerArmani Exchange | City, STATE,
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
Mentored Number-member sales team in applying effective sales techniques and delivering top-notch customer service.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Planned team-building exercises to increase employee performance and job satisfaction.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Expected in 05/2014Associate Of Business Administration | Business AdministrationPalo Alto College, San Antonio, TXGPA:
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