Interim Director of Operations Resume Example
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INTERIM DIRECTOR OF OPERATIONS
Summary
Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty.
Highlights
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Accomplishments
I have decreased costs by reducing return visits to homes and purchasing company items in bulk, increased productivity by creating a customer contact/booking procedures, and I increased cleanliness by organizing a weekly cleaning rotation.
Experience
03/2015 to Current
Interim Director of OperationsAnmed Health － Pickens , SC
Monitored project schedules for 15 projects at a time.
Recruited, hired and trained 2 new employees for the Florida Operations.
Identified inefficiencies and made recommendations for process improvements.
07/2014 to 03/2015
Loan OfficerEagle Loan Co. Of Ohio － City , STATE
Interviewed an average of 50 loan applicants per month.
Analyzed applicants' financial status, credit and property evaluation to determine feasibility of granting loan.
Executed the loan origination process, including ordering credit reports, appraisals and preliminary title reports.
03/2008 to 03/2014
Chaplain AssistantUnited States Army National Guard － City , STATE
Coordinated training schedules and filed crucial administrative paperwork.
Managed Religious Program.
Created and Managed Morale Assessment program so Command Climate would remain positive.
Education
May 2014
Bachelor of Arts: Communication ManagementCleveland State University － City, State, United StatesGPA: GPA: 3.74/4.0
Major in Communications Management
Organizational Leadership track
3.74 GPA
Course work:
- Group Process and Decision Making
- Managing Organizational Teams
- Leadership Communication in Organizations
- Foundation in Quantitative Literacy
- Gender and Communications
- Sociology of the Third World
Skills
Hard-worker, Leader, Interpersonal Skills,Labor Cost Controls, Staff Motivation, Negotiation Skills,Project Management/Planning, Customer Service, Decision Making, Team Building, Staff Training, Communication Skills
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Resume Overview
School Attended
- Cleveland State University
Job Titles Held:
- Interim Director of Operations
- Loan Officer
- Chaplain Assistant
Degrees
- Bachelor of Arts : Communication Management
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