interim director of nursing resume example with 13+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Detail-oriented, staff motivator, avid resident advocate, outstanding customer service skills, excellent patient care.

Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Insightful nurse leader with 16 years of progressive experience managing different healthcare settings . Deliver positive patient experience through administration of top-quality care. Skilled in conflict resolution.

Results-oriented nursing home leader knowledgeable about effective recruitment, training and leadership strategies to maintain employee efficiency, accuracy and quality of services. Well-organized and resourceful with a proactive mindset and good communication skills.

Enthusiastic Interim Director of Nursing offering 16 years of experience in resident education and personnel management. Polished, a hard worker and willing to go the extra mile to complete any task.

Hardworking and reliable with strong ability in following up and following through. Offering , leadership and exceptional communication skills. Highly organized, proactive and punctual with team-oriented mentality.

  • Records maintenance
  • Personnel management
  • Health information systems
  • Schedule management
05/2020 to Current Interim Director of Nursing Frontline Resource Management | Liberal, KS,

Manage and lead all nursing personnel operations.
Develop short and long-term goals for the entire nursing department.
Update existing policies to improve the standard of care for patients.
Oversee admission, nursing, and patient care processes.
Maintain department budgets and record all expenses.
Respond to any nursing-related issues in a timely manner.
Coordinate with medical staff and other departments to ensure department efficiency.
Oversee all record-keeping processes and ensure all necessary documents are accurate and up-to-date.
Support and educate nursing staff members on infection exposure and infection control
Evaluate staff performance and educate them on findings.

Assess competency of nursing team members to promote quality, continuity and safe patient care

Reduce overtime of nursing staff by continuous review of daily staff schedule and in the UltiPro System

Oversee new employee nursing orientation

Fostering a supportive and engaging environment for both residents and nursing staff

Direct daily nursing operations in the Nursing Center, Assisted Living and Independent Living.

Continuous communication with residents, their families, nursing staff and other departments

Conflict resolution among team members.

Maintaining facility records and accuracy and managing sensitive data.

Participates in departmental, senior leadership and corporate meetings.

09/2015 to Current Clinic Manager Gundersen Health System | Independence, WI,
  • Managed recruitment, hiring and training of staff on areas such as regulatory requirements and diagnostic guidelines for geriatric patients.
  • Managed routine operations and clinical projects, including setting targets and performance standards
  • Completed detailed and efficient assessments of each patient to support development of multidisciplinary treatment plans.
  • Strengthened and aligned daily operations with patient needs based on collected feedback and continuous improvement plans.
  • Developed relationships with healthcare providers to sustain strong referral pipeline.
  • Worked closely with the other departments to maintain day-to-day operations.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Trained employees on infection exposure and infection control.
  • Supervised administrative staff of, delivering consistent coaching and mentoring to improve job efficiency.
  • Solicited medical history information from patients and external physicians to assist in providing the best and most effective medical advice.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Ordered all supplies needed for the clinic and kept tabs on inventory levels.
  • Drove process, efficiency and quality improvements, resulting in high increase in patient use of clinic and physicians
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff.
  • Participated in departmental and interdisciplinary meetings with department heads to discuss census information, admissions and discharges for residents.
  • Directed daily operations at facility caring for more than 360 residents.
  • Communicated with patients with compassion while keeping medical information private.
  • Created and implemented policies and procedures for effective pharmaceutical management.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive resident care.
  • Worked closely with physicians and residents in scheduling appointments.
  • Performed EKGs, X'rays, wound care, assessments and follow ups for residents.
  • Performed all staff onboarding and annual PPDs and chest xrays.
  • Responded to all IL residents and staff medical emergency needs.
  • Organize and perform resident and staff annual vaccinations.
07/2011 to 09/2015 Nurse Supervisor The Pediatric Connection | Keller, TX,
  • Managed special clinics and adjusted schedules to account for expected changes in service demands.
  • Maintained compliance with guidelines such as HIPAA and OSHA.
  • Kept clinical supplies at optimal levels.
  • Helped staff care for individual patients by applying top-notch clinical judgment and abilities.
  • Oriented, assessed and mentored staff on correct procedures and clinical skills.
  • Used facility EMR system to update patient records, transmit prescriptions and transfer files.
  • Addressed unit staff concerns, including staffing ratios, resource management, allocation of responsibilities and optimized workload management.
  • Observed strict safety measures, including checking medication dosages before administration to residents.
  • Treated patients by administering various types of medications and therapies.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Documented all therapies, including to keep patient charts up-to-date.
  • Evaluated and adjusted life support equipment, tubing and peripheral devices providing critical assistance to fragile residents.
  • Reached out to physicians, residents and family members to convey lab results and provide care instructions.
  • Counseled residents and caregivers, providing emotional, psychological and spiritual support.
  • Advocated for resident needs with interdisciplinary team and implemented outlined treatment plans.
  • Ensured quality resident care from admission to discharge through direct supervision of all nursing and ancillary staff.
  • Managed and provided leadership to help staff with direct and indirect resident care and telemetry monitoring.
  • Helped residents and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Communicated with primary care physicians or emergency care providers to relay patient needs.
  • Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
10/2006 to 07/2010 LPN Sun River Health | Greenport, NY,
  • Documented resident intake information, including medical histories, current symptoms and vitals such as height and weight.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Documented resident intake and dietary requirements and assisted with feeding.
  • Responded to resident alarms and needs-assessment requests to identify course of treatment.
  • Collected biological specimens and packaged for laboratory transport to complete important diagnostic tests.
  • Managed wound care, gave respiratory treatments and helped with non-invasive procedures.
  • Guaranteed exceptional care quality by correctly administering medication, inserting and caring for catheters, dressing and changing wounds and assisting with personal hygiene.
  • Observed, charted and reported developments in resident health condition
  • Prevented drug interactions and contributed to correct diagnosis by recording resident health information, monitoring vitals and updating resident files
  • Communicated concerns regarding residents' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
  • Followed rehabilitation and treatment care plans to accelerate patient recovery, minimize pain and optimize residient outcomes.
  • Worked with healthcare team, including social workers, physical therapists, and speech therapists, to assess residient needs, plan and adjust plans of care and actualize nursing interventions to promote and restore patient health.
  • Answered resident and family questions to educate on optimal treatment procedures.
  • Answered resident and family questions to educate on optimal treatment procedures.
  • Collected and documented vital signs to track current resident conditions.
  • Counseled clients, patients and families and provided emotional and psychosocial support.
Education and Training
Expected in to to Bachelor of Science | Nursing Aspen University, Denver, CO GPA:
Expected in 05/2015 to to Associate of Science | Nursing Northern Virginia Community College, Annandale, VA GPA:
Expected in 05/2004 to to Licensed Practical Nursing | Nursing Prince William School of Practical Nursing, Manassas, VA, GPA:

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Resume Overview

School Attended

  • Aspen University
  • Northern Virginia Community College
  • Prince William School of Practical Nursing

Job Titles Held:

  • Interim Director of Nursing
  • Clinic Manager
  • Nurse Supervisor
  • LPN


  • Bachelor of Science
  • Associate of Science
  • Licensed Practical Nursing

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