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Interim Director of Nursing Resume Example

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INTERIM DIRECTOR OF NURSING
Summary

Results-oriented nursing home leader knowledgeable about effective recruitment, training and leadership strategies to maintain employee efficiency, accuracy and quality of services. Well-organized and resourceful with a proactive mindset and good communication skills. North Carolina Registered Nurse. Effective at improving revenue, team productivity and policies to keep the facility operating at a sustainable and profitable level. Well-versed in motivating and retaining employees, building relationships with residents and families and achieving the requirements for continued accreditation. Detail-oriented Medical and Health Services Manager passionate about facilitating excellent patient care. Adept at designing and implementing policies and procedures. Motivated team builder and supervisor focused on driving team collaboration.

Skills
  • Acute and rehabilitative care
  • Personnel management
  • Staff supervision
  • Census goals
  • Accreditation support
  • Performance metrics
  • Employee retention strategies
  • Quality assurance controls
  • Patient safety
  • Regulatory requirements
  • Healthcare delivery
  • Patient relations
  • Schedule management
  • Facility oversight
  • Health information systems
  • Planning and coordination
  • MS Office
  • Inventory management
  • Project organization
  • Process improvement
  • Administrative support
  • First Aid/CPR
Experience
Liberty Healthcare Services | Louisburg, NCInterim Director of Nursing07/2020 - Current
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Communicated with patients with compassion while keeping medical information private.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Worked closely with store Administrator to maintain day-to-day operations.
  • Participated in clinical meetings with department heads to discuss census information, admissions and discharges for residents.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Supervised nurses and certified nursing assistants delivering consistent coaching and mentoring to improve job efficiency.
  • Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Priniciple Longterm Care | Wilmington, NCCliinical Nurse Consultant07/2017 - 11/2017
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Communicated with patients with compassion while keeping medical information private.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
  • Directed daily nursing operations at facility caring for more than 7 facilities.
  • Worked closely with Administrators to maintain day-to-day operations.
  • Participated in clinical meetings with department heads to discuss census information, admissions and discharges for residents.
  • Created and implemented policies and procedures for effective pharmacy management.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Educated nurses and Admission coordinators on medication assistance, ordering and insurance issues.
  • Supervised administrative staff of nurses, social workers, Admission Coordinators, and medical record clerks delivering consistent coaching and mentoring to improve job efficiency.
  • Promoted capital components of various reimbursement rates by identifying and initiating strategies to improve current residential facilities.
  • Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
Triad Group LLC | Yadkinville, NCClinical Nurse Consultant06/2014 - 05/2017
  • Educated nursing department on American Health Tech to bolster knowledge of health conditions.
  • Monitored and coordinated daily patient care activities, including medical review, health screenings and documentation.
  • Researched and implemented quality improvements, enabling more thorough patient screenings.
  • Coordinated services between multiple departments to keep procedures and testing on track.
  • Suggested various treatments, including physical therapy, inhalers and nebulizers to relieve chronic health conditions.
  • Made strategic decisions to better allocate resources.
  • Created comprehensive medical histories to facility continuity of care.
  • Consulted with healthcare clients on nursing procedures and policies, implementing changes for improvement.
  • Used dynamic communication, effective leadership and documentation to liaise between management, clinical staff and community.
  • Evaluated patient care needs, prioritized treatment and maintained patient flow.
  • Educated patients and staff on disease management, fitness and healthy eating.
  • Delivered adequate care through non-traditional medical methods, including email and video chat.
  • Ordered lab tests and interpreted test results and maintained patient records.
  • Analyzed patient data and outcomes and compiled into reports for submission to supervisor.
  • Maintained patient records and verified patient privacy and clinical compliance to minimize data breaches.
  • Resolved staffing issues by recruiting and hiring top-level talent.
  • Supervised team of 7 skilled facilities and 5 assistant living centers in delivery of care.
  • Collaborated with others to discuss new best practice opportunities.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Leveraged American Healthtech to input and compile data gathered from various sources.
  • Performed site evaluations, customer surveys and team audits.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Handled all delegated tasks, including Administrator and Director of Nursing task.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Created agendas and communication materials for team meetings.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Choice Health Management Services | Concord, NCClinical Nursing Consultant07/2008 - 05/2014
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Communicated with patients with compassion while keeping medical information private.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Solicited medical history information from patients to provide best and most effective medical advice.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive cultural changes.
  • Directed daily operations at facility caring for more than 5 skilled nursing facilities.
  • Worked closely with Administrator's to maintain day-to-day operations.
  • Participated in clinical meetings with department heads to discuss census information, admissions and discharges for residents.
  • Created and implemented policies and procedures for effective pharmacy management.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Reviewed and assessed staff processes, reducing hazards posed for residents and staff while promoting regulatory compliance.
  • Educated nurses on medication assistance, ordering and insurance issues.
  • Promoted capital components of various reimbursement rates by identifying and initiating strategies to improve current residential facilities.
  • Checked the pharmacy area regularly to ensure that it was kept neat, clean and free of debris.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Wrote plan of corrections for deficiencies sited by Department of Health and Human Services
  • SPICE certified
  • MDS 3.0 certified
Education and Training
American International University | Chicago, ILBachelor of Science in GerontExpected in 08/2021
Piedmont Community College | Roxboro, NCAssociate of Science in Registered Nurse05/2001
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Resume Overview

Companies Worked For:

  • Liberty Healthcare Services
  • Priniciple Longterm Care
  • Triad Group LLC
  • Choice Health Management Services

School Attended

  • American International University
  • Piedmont Community College

Job Titles Held:

  • Interim Director of Nursing
  • Cliinical Nurse Consultant
  • Clinical Nurse Consultant
  • Clinical Nursing Consultant

Degrees

  • Bachelor of Science in Geront
    Associate of Science in Registered Nurse

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