Proactively address and resolve member issues to promote satisfaction and achieve sales targets. Knowledgeable about typical member needs, Wholesale practices and successful customer service strategies. Good interpersonal, problem-solving and time management abilities.
Results-oriented Member Service professional commended for exceptional member satisfaction ratings, speedy resolutions and consistent availability. Strategic and persuasive with over 20 years of experience working in customer-facing environments. Accustomed to using tactful communication and active listening to creatively solve problems achieve positive outcomes.
Responsible and energetic in office environments. Proficient multi-tasker with ability to manage multi-line phone system, records maintenance and high-volume business inquiries.
Shangri-La Therapeutic Academy of Riding (STAR May 2013-May 2015
Children's Miracle Network (CMN of East TN Children's Hospital) 10 plus years
Non Profits August 2015 to present
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
Companies Worked For:
Job Titles Held: