Seeking a challenging career that utilizes my strong organizational skills, educational background, and ability to work well with people, as well as gives me a chance to be part of a team that contributes towards the growth of the organization.
CompTIA A+, CompTIA Project+, and CompTIA Network+ Activates / Interests Won Exception Team Award 2 years in a row & Won biggest asset to the company and always striving for better Help in the community with charities: Hacienda Girls Ranch, Habit for Humanity, Toys for Tots, Breast Cancer, Seeing Eye Dog, and Extreme Home Makeover Great problem solver, and motivator.
Insurance and Scheduling Officer / Office Manager January 2007 to CurrentBeachside Physical Therapy － Melbourne, FL
Update database daily with changes and construct weekly and monthly reports for VP and CEO Ensure office is in compliance with HIPPA and Medicare guidelines, as well as maintaining patient confidentiality Responsible for the clinic's efficiency (2011-Present the clinic ran at 95% - 110% efficiency) In charge of patient collection process (Weekly average of collections is 117%) Post all cash on a daily basis.
Manage patient attendance and commitment to their assigned treatment plan (Weekly average arrival rate 96%) Make follow up calls on a daily basis to any patient that has come off hold or has fallen off the schedule.
Verify that patients have active coverage, Physical Therapist (PT) authorization, and proper benefits Obtained patient information at the time of admission and assist in filling out forms, relevant documents, and case histories Improved our weekly stats report, by developing a spreadsheet that consolidates the data, which saves the company 3 labor hours per week Created our clinics stats report, which documents individual PTs performances in terms of company expectations and goals Researched and implemented a solution to our outsourced printing issues, and we now have printers that are maintenance and supply free at no additional cost Implemented a structured bonus plan for all front staff employees Accountable for training all new employees.
Marketing & Sales Analyst January 2004 to January 2006Mercedes Homes － Melbourne, FL
Maintained all publication and appearances for over 100 homes in inventory Edited all internet and external reporting systems with any changes Updated new communities, prices, maps, photos, inventory homes and promotions to web site Prepared financial reports, spreadsheets, and analysis for management Planned and hosted monthly events, entailing coordination with food service, speaker, venue, and invitations Reported and updated progress of homes under construction.
Closing Coordinator Assistant January 2003 to January 2004
Reviewed blue prints, surveys, and HUD home data Prepared contract closing packages for customers and agents Obtained all amendment information, and updated closing documentation to reflect appropriate changes Compiled key package for the title company, including all closing documentation, compaction test, contracts, keys, and certificates of occupancy Additional Qualifications Proficient in MS Office 2010, 2007, 2003 (Excel, Access, Power Point, and Word) Able to make independent decisions when circumstances warrant such action.
skilled to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public Can type 50+ words per minute, and use a 10-key calculator Able to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc.
Have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents, staff, and visitors based on whatever maturity level at which they are currently functioning.
Has the ability to seek out new methods and principles and be willing to incorporate them into existing practices.
Has the ability to examine and verify financial documents and reports.
Is able to prepare financial and other records in a systematic, neat, and legible manner.
Education and Training
BAS : Organizational Management, 12 2014Eastern Florida State College － Melbourne, FLGPA: GPA: 3.84Organizational Management GPA: 3.84
Associates of Arts Degree : 8 2013GPA: GPA: 3.84GPA: 3.84
Associates of Science : Computer Information Technology, 5 2012GPA: GPA: 3.76Computer Information Technology GPA: 3.76
College Certificate in Oracle Database Administrator : 5 2012GPA: GPA: 3.76GPA: 3.76
10-key calculator, benefits, closing, contracts, database, documentation, filling, financial, forms, government, inventory, Access, Excel, MS Office, office, Power Point, Word, neat, Oracle Database, personnel, policies, printers, progress, speaker, publication, reporting, spreadsheets, spreadsheet, structured, type, web site
BAS : Organizational Management , 12 2014 Associates of Arts Degree : 8 2013 Associates of Science : Computer Information Technology , 5 2012 College Certificate in Oracle Database Administrator : 5 2012
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