I am currently working for target in their instocks department. I am responsible for ensuring that products which are sold or lost throughout the store are replaced, on a daily basis two to four of us are responsible for scanning the outs in the entire store as well as making rain checks for sales items that are not on stock, choosing substitutes for those items and printing and hanging signs. We are also responsible for a drastic count which shows when large numbers of products are scanned as out, ands need to be investigated for their loss of misplacement.
Before working for Target I managed a low level sales store for 7-11, I was able with the help of my staff to bring the store up to mid level by increasing customer service, and therefore creating excellent customer loyalty. Their I was responsible for customer service, handling complaints and the management of a staff any where from5-7 people at a time. I also handled the daily functions of running the financials of the store.
I currently work making sure that all of the out of stock products are scanned to be ordered, as well as writing rain checks for sales item which are out of stock, those items are then substituted and signs are hung by the instock team. We also control a drastic count report that shows items in the store that are scanning at a rate which could cause significant lose to the store, so an investigation is completed by instocks and asset protection. The other aspect of our job is to complete and stock areas of the store that are going under transitions. Guest service is
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