Instocks Backroom Team Lead resume example with 19+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
  • Inventory control procedures
  • Employee scheduling
  • Loss prevention
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Personnel training and development
  • Time management
  • Flexible schedule
  • Superb sales professional
  • Microsoft Word
  • Email communication
Delaware County Community College Media, PA Expected in 2000 Associate of Arts : Communications - GPA :
Bloom Energy - Instocks/Backroom Team Lead
San Jose, CA, 01/2011 - Current

Instocks Process:

  • Lead Instocks Team to scan all "out of stock" items throughout the store on a daily basis, in order to replenish from the stockrooms to the sales floor.
  • Provide and scan in all rainchecks for sale items that are out of stock
  • Lead Instocks team to replenish all pulled merchandise to the sales floor in a timely manner.
  • Motivate team to work in a "Fast, Fun and Friendly" manner.
  • Provide excellent guest service on a consistent basis to enhance guest satisfaction, and drive sales.

Backroom Process:

  • Lead Backroom Team on accuracy while backstocking/pulling merchandise.
  • Respond to all guest inquiries within 60 seconds.
  • Pull all hourly replenishment batches in a productive manner.
  • Pull all "Order Online, Pickup in Store" orders within the hour.


  • Process sales transactions when needed.
  • Cross trained in processing returns/exchanges at Guest Service desk when needed for fourth quarter.
  • Only Team Lead in store to oversee multiple work centers at once.
  • Prepare and execute inventory process.
  • Make all schedules for both departments.
  • Develop team members to be productive, with a strong focus on guest satisfaction and driving sales.
  • Coach and/or counsel team members as needed.


  • "Top Performer" multiple times throughout the years, as selected by the Executive Team Leads within the store.
  • Recognized by District Team Lead for having "The Best Instocks Process" in 2013.
  • Having consistently "Green Metrics" for both departments all throughout the year.
  • Recognized for giving excellent guest service by my Executive Team Lead, as submitted by Targets' "secret shopper".

Price Chopper - Asset Protection Specialist/ Senior Target Protection Specialist
Lebanon, NH, 10/2008 - 01/2011
  • Lead uniformed security guards to act as a professional and helpful theft deterrent.
  • Apprehend all shoplifting subjects
  • Communicate to Executive Team Lead about any internal theft subjects
  • Attend court hearings for apprehended subjects
  • Work with local police department about theft trends in the area
  • Help set up National Night Out event with local police department.
Better Living Of The Delaware Valley - Warehouse Manager
City, STATE, 2006 - 07/2008
  • Maintain a clean and organized warehouse
  • Provide and deliver any additional materials/tools needed to all job sites.
  • Use of company credit card to purchase tools/ materials needed for job completion.
  • Keep all receipts for purchases cataloged for accounts payable.
Suncoast Pictures - Assistant Manager
City, STATE, 08/2001 - 2006
  • Provide excellent customer service on a daily basis
  • Process guest transactions on a daily basis
  • Process any "Special order/reservation requests"
  • Complete scheduling an a weekly basis
  • Completing inventory annually.

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Resume Overview

School Attended

  • Delaware County Community College

Job Titles Held:

  • Instocks/Backroom Team Lead
  • Asset Protection Specialist/ Senior Target Protection Specialist
  • Warehouse Manager
  • Assistant Manager


  • Associate of Arts

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