Install Project Team Lead Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • Trained and experienced help desk technician, radio and satellite communications, and hardware install with over 13years of experience.
  • Seasoned IT professional with exceptional leadership and project management skills. Well-organized, systematic and diplomatic in building consensus and spearheading teams. Specialize in hardware install planning and implementation.
  • Installed, configured and troubleshot Microsoft Windows 7, XP, and Vista as well as Windows Server Operating systems. Knowledge and experience in Microsoft Office. Experienced in using Vmware. Also experienced in Active Directory typing average at 45 WPM.
  • Hardworking and reliable field professional with expertise in wiring and associated parts, operation and maintenance. Gifted in understanding technical schematics and manuals, performing estimations and independently handling service needs.
  • Skilled at conducting system tests, replacing parts and completing new installations in a speedy and accurate manner. Courteous with every customer and calm and professional in all situations.
  • Effective at completing inside and outside installation work with speed, efficiency and accuracy. Knowledgeable about pulling cable, setting up devices and establishing networks. Proficient in time management, planning and recordkeeping.
  • Troubleshooting
  • Computer skills
  • Planning
  • Friendly, positive attitude
  • Flexible
  • Multitasking
  • Fluent in Spanish
  • Problem resolution
  • Organizational skills
  • Requirements gathering
  • Risk analysis
  • Resource planning
  • Training & Development
  • Conflict resolution
  • PPE use
  • Telecommunications
  • Assembly and installation
  • Installation tools
  • Maintenance and repair
  • Construction knowledge
  • Worksite preparation
  • Following safety practices
  • Estimating abilities
  • Inventory oversight
  • Software upgrades
  • Application installations
  • Hardware diagnostics
  • Call center experience
  • Computer maintenance
  • Hardware configuration
  • Hardware upgrades
  • Customer service
  • Project planning
  • Team building
  • Equipment repair
  • Windows 7/10
  • Critical thinking
  • Microsoft Office
Install Project Team Lead, 02/2014 to Current
Partners Healthcare System Warwick, RI,
  • Managed technicians while leading and delegating job assignments, tracking project statuses and resolving issues to maximize productivity.
  • Oversaw 4 team, project milestone completion and quality of work performed.
  • Delivered a lot projects per year depending on project with consistent record of meeting timeline, scope and budget requirements.
  • Coordinated efforts with other workers involved in installing and maintaining equipment and components.
  • Reduced process gaps while training new technicians on best practices and protocols.
  • Worked with team members to install and maintain servers, switches, routers, network racks, phones, pin pads, point of sale registers, printers, desktops.
  • Provided top quality control while eliminating downtime to maximize revenue.
  • Repaired equipment with new parts and replaced inoperable items.
  • Hoisted, measured, tested and drilled for various products safely and efficiently.
  • Maintained clean tools, test equipment, and work motor vehicles.
  • Documented all issues that occurred on each service call into job report that was submitted to my Supervisor.
  • Identified, addressed and either resolved or escalated project issues.
  • Maintained close connection with project personnel to quickly identify and resolve problems.
  • Created and updated technical documentation for network installations and changes to existing installations.
Signal Support Systems Specialist, 03/2008 to 03/2016
Mi-Tech North Royalton, OH,
  • Maintained signal support systems and provided technical advice to commanders, staff and subordinates.
  • Installed and employed signal support systems and terminal devices for battlefield situations.
  • Identified issues and initiated troubleshooting methods for signal support services, including radio, wire and battlefield automated systems.
  • Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
  • Optimized and supported complex computer applications and environments through continued maintenance and targeted testing procedures.
  • Demonstrated professional attitude and exemplary composure in every internal and customer interaction to promote collaboration and team success.
  • Informed and educated new system users by delivering in-depth training sessions on SINGAR RADIO"S Radio's.
  • Inspected newly installed equipment to adjust operating problems.
  • Leveraged outstanding communication, interpersonal and people skills to work well with clients of all backgrounds.
  • Provided IT and software trouble-shooting support to rest of the organization.
  • Juggled multiple projects and tasks to ensure high quality and timely delivery.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Installed and repaired network cables, including fiber optic cables, Ethernet cables and other networking cabling and conduits.
  • Imaged OS and software deployments throughout system and addressed any implementation concerns.
  • Configured all hardware devices and software settings to optimize network performance.
  • Troubleshot and resolved issues with peripheral devices such as printers and copiers for end users.
  • Updated and reconfigured existing and new computers with current software and operating systems.
  • Installed wiring, cabling and devices to establish, repair and improve network operations.
  • Created and updated technical documentation for network installations and changes to existing installations.
Directional Driller, 08/2012 to 11/2013
Reddy Ice Powderly, TX,
  • Prepared rig maintenance strategies and performed regular inspection on all drilling requirements.
  • Maintained efficient list of all directional tools and performed surveys on associated equipment.
  • Maintained all company assets and locations and verified adequacy of all supplies and equipment.
  • Inspected and maintained drill head locator for safe and efficient use.
  • Operated and stabilized machines and drills.
Machine Operator, 01/2007 to 08/2012
Hudson Trenching City, STATE,
  • Kept equipment fueled and ready for immediate use to support scheduling demands.
  • Performed pre-shift and post-shift equipment inspections and completed all reports accurately to support company policy.
  • Transported materials around construction sites to work locations.
  • Inspected and repaired equipment to maintain durability and optimal performance.
  • Followed signals from ground crew and other operators to safely move materials and prevent dangerous interactions or missed cues.
  • Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
  • Maintained machinery by repairing and replacing broken and malfunctioning components.
  • Observed company safety protocols, including trench safety and perimeter establishment, to reduce job site accidents.
  • Adjusted dig face angles for varying depths to set lengths.
Education and Training
GED: , Expected in
Northwest Classen High School - Oklahoma City, OK
: Computer Science , Expected in
ITT Technical Institute - Oklahoma City, OK,
25Uniform: Signal Support System Specialist, Expected in 06/2009
Fort Gordon - Augusta, GA,

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Resume Overview

School Attended
  • Northwest Classen High School
  • ITT Technical Institute
  • Fort Gordon
Job Titles Held:
  • Install Project Team Lead
  • Signal Support Systems Specialist
  • Directional Driller
  • Machine Operator
  • GED
  • Some College (No Degree)
  • 25Uniform