inspector technician resume example with 16+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
I have previously worked many years in retail for customer service. Along with Sam's Club I also worked at Target and Jewel Osco. I have many years of customer service experience. I am patient and never loose my temper and stay focused on the task at hand. I am also able to multi task. I provide an excellent attitude and a willingness to learn new things at the drop of a hat. I am responsible and reliable. I am a hard worker and very devoted to the job and making sure I am doing my absolute best. I have an easy time engaging with people and starting conversations. I am good at making people realize the situation at hand or what might need to happen or be done without making them feel under pressure or stressed about the situation.
Skills
- People Skills
- First Aid/CPR
- Good Work Ethic
- Friendly, Positive Attitude
- Planning & Organizing
- Supervision & Leadership
- Team Building
- Basic Math
- Microsoft Office
- Reliable & Trustworthy
- Conflict Resolution
- Active Listening
- Customer Service
- Problem Resolution
- Team Management
- Organizational Skills
- Training & Development
- Relationship Building
- Critical Thinking
- Computer Skills
Education and Training
Streamwood High Streamwood, IL, Expected in ā ā GED : - :
Experience
Hyland Software - Inspector Technician
Lincoln, NE, 02/2022 - Current
Lincoln, NE, 02/2022 - Current
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Used devices to properly measure product such as caliper, scales, gages, micrometers and spline micrometers
- Followed detailed inspection plans to check parts for flash, high gates, damage, burns or other specified imperfections on parts.
Hyland Software - Teacher
Olathe, KS, 12/2020 - 01/2022
Olathe, KS, 12/2020 - 01/2022
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Utilized behavior management skills to foster environment conducive to student learning.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Remained calm and patient in student interactions to support individual growth and development.
- Met with parents to discuss students' progress and review areas requiring improvement.
Sears - Teacher
Baltimore, MD, 02/2019 - 11/2020
Baltimore, MD, 02/2019 - 11/2020
- Built and strengthened positive relationships with students, parents and teaching staff.
- Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
- Managed student behavior in classroom by establishing and enforcing rules and procedures.
- Supervised students throughout day, both in classroom and outside during breaks.
- Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
- Utilized behavior management skills to foster environment conducive to student learning.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Remained calm and patient in student interactions to support individual growth and development.
- Met with parents to discuss students' progress and review areas requiring improvement.
Sam's Club - Front End Supervisor
City, STATE, 07/2006 - 02/2019
City, STATE, 07/2006 - 02/2019
- Monitored cash drawers in checkouts to verify adequate cash supply.
- Managed customer complaints and rectified issues to complete satisfaction.
- Resolved customer problems by investigating issues, answering questions and building rapport.
- Delegated work to employees based on shift requirements, individual strengths and unique training.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Emphasized customer service excellence through ongoing training of front-line team members to improve customer service ratings.
- Delivered consistent training and close mentoring support to front end employees in operations and customer service strategies.
- Managed opening and closing procedures by reconciling sales records and cash transactions.
- Mentored employees in management of complicated sales, complex issues and difficult customers.
- Welcomed large volume of guests and improved overall customer service.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Promoted store loyalty program to increase customer engagement and drive consistent sales.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
- Taught junior employees proactive strategies to meet operational and sales goals.
- Maintained important files, running reports and delivering updates on occupancy and revenue.
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Resume Overview
School Attended
- Streamwood High
Job Titles Held:
- Inspector Technician
- Teacher
- Teacher
- Front End Supervisor
Degrees
- GED
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