Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Career Overview
Highly enthusiastic customer service professional with 5 years client interface experience. Personable and responsible with 12 years in customer service experience. Solid team player with upbeat, positive attitude.
Core Strengths
  • Adaptive team player
  • Energetic work attitude
  • Courteous demeanor
  • Telecommunication skills
  • Seasoned in conflict resolution
  • Active listening skills
Customer Interface
  • Greeted customers upon entrance and handled licensing documents
  • Assisted customers over the phone, booking corporate travel reservations, products, promotions and orders.
Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Work Experience
Inspections Operator, 08/2011 - Current
Grandville Public Schools Grandville, MI,
Inspection and sorting large quantities of parts for defects and contamination for 3rd party companies.
Assembly of parts/merchandise quickly and efficiently.
Trained newly hired employees, ensuring thorough and accurate process 
Enumerator/Crew Leader Assistant, 03/2010 - 08/2010
U.S. Census Bureau City, STATE,
Conducted interviews with residents in assigned areas by following guidelines and confidentiality laws. 
Explained the purpose of the census interview, answered residents' questions, elicited information and recorded census data on required forms.
Assisted Crew Leader, ensuring completed work, according to procedures and schedules.
Met with enumerators, assigning work and reviewing paperwork for accuracy.
Reviewed daily payroll forms for accuracy and completeness and submitted to assigned contact.
Lunch Room Monitor, 03/2008 - 05/2011
Greece Central School District City, STATE,
Supervise school-aged children during lunch periods and resolving minor behavior issues.
Ensuring the safety of all children and enforcing rules, in accordance with district policies.
Report injuries, accidents, illnesses or discipline problems to appropriate authority immediately.

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    • Enumerator/Crew Leader Assistant
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