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Inside Sales Representative Resume Example

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INSIDE SALES REPRESENTATIVE
Summary

Drive consistent customer and revenue growth with strong networking and prospecting skills. Proven ability to convert leads into customers, keep accounts serviced and maintain competitive sales numbers. Excellent relationship-building, communication and multitasking abilities.

Inside Sales Representative with an exceptional track record of growing sales revenue.

Inside Sales Representative able to meet all deadlines under pressure in fast-paced environments.

Goal-driven sales professional able to diligently follow up on all leads to drive new business.

Skills
  • Telephone sales
  • B2C sales
  • Cold calling expertise
  • Consultative sales approach
  • Product demonstrations and presentations
  • Full-cycle sales process
  • Clear and articulate phone manner
  • Solution coordination
  • Service prioritization
  • Excellent time management
  • Driven
  • Strong sales-closer
  • Specializes in Oilfield markets
  • Dependable
  • Exceptional customer service
  • Cheerful and energetic
  • Organized and meticulous
Experience
Company Name | City, StateInside Sales Representative11/2018 - 06/2020
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues.
  • Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
  • Calculated total costs for service delivery, including production, and delivery.
  • Gathered information on sales and service issues to provide effective resolutions.
  • Used digital and telephone approaches to generate sales leads.
  • Acted as liaison between outside sales representatives and 20+ accounts.
  • Conducted business to business telephone sales.
  • Responded to over 30+ customer inquiries quickly and professionally, via email daily.
  • Utilized mathematical skills to calculating amounts, negotiating prices and setting up contracts.
  • Set up customer accounts in computer system with complete information.
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Maintained detailed account records and contact logs using Epicor.
  • Contacted new and existing customers to discuss how to accomplish needs with specific products and services.
  • Demonstrated exceptional consultative selling skills throughout the sales cycle, from initial rapport to needs assessment to solution delivery.
  • Quoted prices, credit terms and other bid specifications.
Company Name | City, StateChemical Operator Helper02/2018 - 11/2018
  • Recommended repairs for malfunctioning equipment.
  • Developed and implemented standard operating procedures, compiling all details into user manuals for training purposes.
  • Helped setup and operated Chemical Mixing Plant during the drill out process on oil/natural gas wells.
  • Repaired and updated faulty equipment in the shop and also in the field when needed in emergency.
  • Observed gauges, recording instruments and flowmeters to maintain specified conditions.
  • Used forklift/extendable boom lift to setup equipment on site.
  • CPR Certified
  • Rigger training, Aerial lift, Safeland, PPE, lockout/tagout training.
  • Worked out of town for extended periods of time.
  • Earned reputation for good attendance and hard work.
Company Name | City, StateInside Sales Representative07/2011 - 02/2018
  • Educated customers about product features and technical details to highlight benefits and correct misunderstandings.
  • Collaborated with customers after sales to identify and resolve service, account or technical product issues.
  • Worked with vendors and customers to optimize delivery schedules and promote satisfaction from day one.
  • Calculated total costs for service delivery, including production, delivery and installation requirements.
  • Gathered information on sales and service issues to provide effective resolutions.
  • Used digital and telephone approaches to generate sales leads.
  • Acted as liaison between outside sales representatives and 30+ accounts.
  • Conducted business to business telephone sales.
  • Set up customer accounts in computer system with complete information.
  • Maintained detailed account records and contact logs using Peachtree Accounting.
  • Worked as backup to warehouse manager when he was out.
  • Was the inventory management lead for keeping warehouse organized and easy to find materials/product.
  • LESER Relief valve training certified.
  • PECO Filtration training certified.
  • Quoted prices, credit terms and other bid specifications.
  • Worked and repaired products for customers when shop was shorthanded.
  • Made deliveries when Warehouse manager was unavailable.
  • Setup logistic shipping via FEDEX, UPS, and other freight companies.
  • Forklift Certified
Education and Training
DeVry University | City, StateSome College (No Degree) in Computer Science And Programming
Santa Fe High School | City, StateHigh School Diploma05/2005
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Resume Overview

School Attended

  • DeVry University
  • Santa Fe High School

Job Titles Held:

  • Inside Sales Representative
  • Chemical Operator Helper

Degrees

  • Some College (No Degree) in Computer Science And Programming
    High School Diploma

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