inside sales representative resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Self-motivated Inside Sales Representative with 8 years of experience in Plastic Pipe and Fittings Industry . Reputation for consistently moving sales process forward through excellent relationship management. Profiles and manages targeted list of prospects and provides value-added benefits to grow product share. Goal-driven Inside Sales Representative proficient in cold calling and digital lead generation. Willing to work hard to build customer base and acquire new accounts. Resilient professional with strong communication skills and resourceful approach to drive solutions. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Telephone sales
Consultative sales approach
Product demonstrations and presentations
B2C sales
Full-cycle sales process
Driven
Excellent time management
Organized and meticulous
Analytical problem solver
Exceptional customer service
Dependable
Clear and articulate phone manner
Cheerful and energetic
Experience
Inside Sales Representative, 10/2013 to Current Solarwinds, Inc. – Wakefield, MA,
Contacted new and existing customers to discuss product and service solutions.
Cultivated and strengthened customer relationships to drive revenue growth.
Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
Negotiated prices, terms of sale and service agreement to close transactions.
Investigated sales and service issues to provide successful resolutions.
Coordinated work of sales team and motivated performance to surpass quotas.
Liaised between outside sales representatives and accounts to optimize customer service.
Leveraged digital and telephone approaches to generate sales leads.
Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
Maintained detailed account records and contact logs to facilitate sales process.
Employed mathematical skills to calculate purchase, negotiate price and draft contract.
Grew quarterly sales reliably with great communication and sales abilities.
Devised strategies to grow customer base and improve monthly sales.
Aerospace Ground Equipment Journeyman, 01/2014 to 01/2020 Holiday Inn Club Vacations – Myrtle Beach, SC,
Read and understood directives, manuals, diagrams and schematics to perform accurate work.
Performed preventive and corrective maintenance actions to keep equipment operating at peak performance.
Effectively cut costs by troubleshooting systems and reducing black box replacement maintenance.
Oversaw inventory usage and executed replenishment duties when needed.
Supervised and completed flight line foreign object prevention walks.
Executed corrosion control and inspection duties with minimal supervision.
Estimated project costs and determined scope of work schedule for every job function.
Completed scheduled inspections covering 300 different pieces of equipment.
Used correct safety procedures when handling and disposing of waste materials.
Inspected and repaired aviation ground support equipment, power plants, mechanical and hydraulic systems, fuel and ignition systems and rotor assemblies.
Used, handled, stored and disposed of hazardous materials according to environmental standards.
Evaluated and diagnosed mechanical and electrical problems by using personal expertise, knowledge of technical documents and testing equipment.
Landscaper, 05/2010 to 07/2013 Georgia Lawn Works – City, STATE,
Operated landscaping equipment to maintain grounds and remove trees.
Maintained garden areas and landscaping greenery to enhance property appearance and plant health.
Cleared pathways of overgrowth, debris and snow to reduce hazards.
Pruned trees and bushes to improve visibility and shapes.
Trimmed shrubbery and trees to help plants produce more flowers and fruit to benefit wildlife.
Planted bulbs, bushes, trees and flowers to enhance environment.
Arranged shrubs and flowers to create landscape effects.
Fertilized, cultivated and weeded soil to deliver steady supply of nutrients to plants.
Troubleshot mechanical issues and completed basic repairs to keep equipment working at peak levels.
Installed sprinkler systems to provide grass, flowers and other landscaping adequate water to grow.
Dug irrigation trenches for play-area enclosures, gazebos and other small construction projects.
Planted trees, shrubs, bushes and flowers in decorative planters and displays.
Maintained sidewalks, fountains and planters.
Pruned and trimmed trees and hedges with shears, pruners or chain saws.
Mixed and applied fertilizers, herbicides or insecticides to promote growth and mitigate pests.
Education and Training
High School Diploma: , Expected in 05/2013 to Northside High School - Warner Robins, GA GPA:
: Automotive Technology, Expected in to Central Georgia Technical College - Macon, GA GPA:
: Aerospace Ground Equipment Technology, Expected in to Community College of The Air Force - Montgomery, AL GPA:
Accomplishments
Consistently maintained high customer satisfaction ratings.
Promoted from Warehouseman to Inside Sales Rep, in less than 24-months.
Exceeded sales goals by an average of 25% in 2020
Revamped company's inventory system that significantly impacted efficiency and improved operations.
Managed inventory levels for 2 vendors and reduced the amount of errors and missing items within the company for a total of 4 years.
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