Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

I have been in the building materials delivering business for nearly 20 years. I started out as a helper on a truck and then work my way up in the company to an inside sales representative. I am very motivated and proud of my work . I am very dependable and miss very few days. I am well educated on the delivery process as I have done it for years myself.

Skills
  • Regional sales and support
  • Cold calling expertise
  • Consultative sales approach
  • Telephone sales
  • Dependable
  • Solution coordination
  • Clear and articulate phone manner
  • Excellent time management
  • Service prioritization
  • Driven
  • Cheerful and energetic
  • Strong sales-closer
  • Key relationship management
  • Organized and meticulous
  • Analytical problem solver
  • Exceptional customer service
Experience
Inside Sales Representative, 01/2019 - Current
Syneos Health, Inc Reno, NV,
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Demonstrated exceptional consultative selling skills from initial rapport to needs assessment to solution delivery.
  • Investigated sales and service issues to provide successful resolutions.
  • Coordinated work of sales team and motivated performance to surpass quotas.
  • Liaised between outside sales representatives and accounts to optimize customer service.
  • Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
  • Maintained detailed account records and contact logs to facilitate sales process.
  • Employed mathematical skills to calculate purchase, negotiate price and draft contract.
  • Offered products to meet needs of wholesale customers and developed new products and services with help of customer feedback.
  • Leveraged interpersonal skills to conduct successful business-to-business telephone sales.
Dispatcher , 07/2010 - Current
Emcor Group, Inc. Chino, CA,
  • Tracked all changes in computer system to keep records current and accurate.
  • Managed daily delivery and work schedules to maximize coverage.
  • Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
  • Answered customer requests with information about product availability, shipping information and status updates.
  • Supervised driver dispatching, route planning and vehicle tracking for over 15 drivers and warehouse staff.
  • Coordinated order processing, pick sheet running and invoice printing, as well as shift shipping logs and paperwork submissions.
  • Reported delays, accidents or other traffic and transportation situations.
  • Oversaw investigation and resolution of customer and vendor issues.
  • Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards.
  • Managed shipment billing, receipts, packing slips, drivers' load manifest sheets and logbooks.
  • Communicated with customers, vendors, shippers and internal staff members to verify current status and schedule delivery dates.
  • Supported customers reactively by creating, confirming, revising and canceling reservations to meet changing needs.
  • Directed and monitored cargo loading and unloading, verifying good condition and proper storage destination.
  • Coordinated and tracked extensive paperwork and electronic data related to logistics and material movement in present, past and future.
  • Responded to problem reports and complaints such as mechanical breakdowns, weather delays and product damage in transit.
  • Monitored shipment trailer weights and kept loads within legal and practical limits.
  • Organized, controlled, expedited and tracked freight and personnel movement to support manufacturing processes.
  • Maintained expert knowledge of freight regulations and laws and verified strict compliance.
CDL Driver, 07/2010 - Current
Beacon Roofing Supply, Inc. Rockland, MA,
  • Kept vehicles in good operating condition with thorough inspections and basic maintenance.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Planned routes using personal knowledge and GPS mapping software to optimize strategies.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Loaded, balanced and secured product to safely transport goods.
  • Planned efficient routes and adjusted strategies based on current weather and traffic information.
  • Loaded and unloaded freight, paying special attention to fragile items and carefully security every load for optimal protection and balance.
  • Coordinated shipping papers, customer documents and daily logs to maintain accurate records.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
Education and Training
High School Diploma: , Expected in 05/2002
-
West Orange High School - Winter Garden, FL
GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Disclaimer

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score
could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

82Good

resume Strength

  • Length
  • Measurable Results
  • Personalization
  • Target Job
  • Typos

Resume Overview

School Attended

  • West Orange High School

Job Titles Held:

  • Inside Sales Representative
  • Dispatcher
  • CDL Driver

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in: