Goal-driven sales professional motivated to generate and increase sales while delivering top-notch customer service and meets all deadlines under pressure in fast-paced environments. Also knowledgeable in Supply Chain and Logistics. Business oriented with experience in organizational development by composing SOP's and implementation through training.
Analytical problem solver
High attention to detail
Whatever It Takes Award Winner
Promoted twice within my three years of being with my current company. Expanded account base from 2-3 to more than 10 accounts while increasing sales more than 40% within some accounts. Voted as the Whatever It Takes Award Winner for taking lead on major projects and implementing new SOP's in the process.
Inside Sales/Quotation specialistApr 2014 to Current Distribution International － Houston, TX
Quoted prices, credit terms and other bid specifications.
Continually increase profits for major accounts such as Exxon, Tecon, Total Petrochemical, Dow Chemical, Marathon, Brock by more than 40%
Contacted new and existing customers to discuss how their needs could be met with specific products and services.
Produced $1 million in net sales volume during an average month.
Acted as a liaison between outside sales representatives and several accounts.
Improved communication and process internally through SOP's between procurement, sales, fabrication and logistics
Inventory SpecialistMar 2013 to Apr 2014 Distribution International － Houston, TX
Decreased inventory discrepancy by more than 50%
Written SOP on product movement and damages
Performed daily cycle counts and updated reconciliation reports.
Maintaining accuracy of bin locations in SXE.
Report and update inventory variances due to damage and loss material.
Communicate daily reports and opportunities to upper management.
Service RepresentativeApr 2009 to Feb 2013 Telecommunications Customer － Houston, TX
Supervised a team of 12 members and coached them to improve performance goals and overall profit of the company.
Plan, direct, supervise, and evaluate office processes to ensure 100% customer satisfaction, accuracy, and regulatory compliance.
Effectively use mentor management and problem solving strategies.
Possess broad and deep knowledge of all aspects of telecommunications from personal experience in positions.
Analyzed, troubleshoot, and repaired hardware/software issues.
Bachelor of Business Administration, Business ManagementLouisiana State University － Baton Rouge, LABusiness Management
High School DiplomaChester W. Nimitz High School － Houston, TX
Volunteer Teacher's Assistant
*Student Council President
*Spared Lives Street Hunger Ministries
*AAU Boys Basketball Coach*Leadership Program
Attention to detail, Billing, Hardware, Customer Centric, Estimating, Inventory, Invoicing, Regulatory compliance, Logistics, Mentor, Microsoft Office, Order entry, Outside sales, Problem solving, Processes, Procurement, Profit, Self-starter, SOP, Telecommunications, Troubleshoot, Written Communication
Awards *Class President *Graduated Cum Laude *National Honor Society *Whatever It Takes Award (Employee of the Month) *Volunteer Experience *Volunteer Teacher's Assistant *Student Council President* Spared Lives Street Hunger Ministries* AAU Boys Basketball Coach