Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Motivated Inside Sales Representative successful at exceeding outbound call performance benchmarks. Remains focused on increasing sales through expert customer outreach. Establishes phone presence, drives conversation by creating rapport and builds and maintains productive business relationships.

Skills
  • Cold calling expertise
  • Consultative sales approach
  • Product demonstrations and presentations
  • B2C sales
  • Telephone sales
  • Key relationship management
  • Excellent time management
  • Service prioritization
  • Solution coordination
  • Dependable
  • Available for evening and weekend shifts
  • Clear and articulate phone manner
  • Cheerful and energetic
  • Strong sales-closer
  • Driven
  • Price negotiation
  • Call center operations
  • Communicating with clients
  • Call control skills
  • Payment processing
  • Exceptional customer service
Experience
Inside Sales Professional, 09/2020 - Current
Harris Computer Systems Florida, PR,
  • Cultivated and strengthened customer relationships to drive revenue growth.
  • Negotiated prices, terms of sale and service agreement to close transactions.
  • Exceeded team sales goals by creating value, measuring activity and setting higher targets.
  • Contacted new and existing customers to discuss product and service solutions.
  • Offered products to meet needs of wholesale customers and developed new products and services with help of customer feedback.
  • Coordinated work of sales team and motivated performance to surpass quotas.
  • Investigated sales and service issues to provide successful resolutions.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Improved profitability and developed pipeline using multiple marketing channels and sales strategies.
  • Listened to customer needs to identify and recommend best products and services.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Server/Bartender, 11/2018 - 08/2020
Alaska Denali Travel Kantishna, AK,

Maintained table settings by removing courses, replacing utensils and refilling
beverages promptly and courteously.
Kept updated knowledge of menu and promotions, recommending specific items
according to preferences and food allergies.
Monitored guests for intoxication and immediately reported concerns to management,
contributing to safe and welcoming environments for all patrons.
Collected credit card, cash and gift certificate payments and dispensed change for cash
transactions.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables,
placing trash in receptacles and replenishing supplies.
Greeted and maintained relationships with regular customers.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales
numbers.
Helped customers place orders, explained menu items and suggested appropriate
options for food allergy concerns.
Checked identification to enforce age regulations for alcoholic beverages.
Worked with POS system to place orders, manage bills and handle complimentary
items for dissatisfied customers.

Server, 02/2018 - 11/2018
Arbor Company Norwood, NJ,

Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables,
placing trash in receptacles and replenishing supplies.
Kept updated knowledge of menu and promotions, recommending specific items
according to preferences and food allergies.
Maintained table settings by removing courses, replacing utensils and refilling
beverages promptly and courteously.
Created orders, documented special requests and followed up with kitchen personnel to
foster top-quality service and minimize complaints.
Collaborated with kitchen team to support order preparation, manage efficient
deliveries and minimize customer service issues by verifying meals.
Worked with POS system to place orders, manage bills and handle complimentary
items for dissatisfied customers.
Enhanced operational efficiency by using slow periods to restock employee and
customer supplies, including ice, condiments, utensils, napkins, trays and delivery
bags.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room
and work areas clean.

Picker/Packer, 08/2016 - 02/2018
Cookunity Atlanta, GA,

Picked products for specific routes and estimated weight, height and center of balance
to calculate precise placements.
Conducted in-depth inspections of both incoming and outgoing shipments to support
quality assurance goals.
Achieved production targets by maintaining high productivity levels and communicating
effectively with team members regarding orders and fulfillment.
Prepared orders for shipment by inserting associated paperwork, tagging boxes and
scanning barcodes to upload package data to tracking system.
EDUCATION
Operated warehouse equipment and reported instances of safety code violations to
management to reduce risk of accidents.
Minimized waste by strictly following packing procedures and reducing volume of
packaging materials used to prepare shipments.
Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
Scanned packages and boxes and moved to loading dock for shipment.
Moved boxes and organized aisles to open up floor space and enable forklift operators
to move freely through warehouse.

Education and Training
High School Diploma: , Expected in 06/2016
-
Bordentown Regional High School - Bordentown, NJ
GPA:

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Resume Overview

School Attended

  • Bordentown Regional High School

Job Titles Held:

  • Inside Sales Professional
  • Server/Bartender
  • Server
  • Picker/Packer

Degrees

  • High School Diploma

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