Goal oriented experienced sales professional disciplined in business development and strategies with significant experience in the following areas:
Business Planning & Strategy Development
Surpassed all sales goals by 25% for Mid-Atlantic region.
Increased sales by [X%] over a two year period.
Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
Inside Sales Executive01/2011 to CurrentTRAVELERS INSURANCE COMPANYChantilly, VA
Manages a 25 million dollar book of business with 82% retention in all markets and increased profitable growth 6% Year Over Year Exceeds monthly flow goals 15 - 20% month over month Executed industry leading sales strategies and tactical plans that provide for profitable growth Owned and led the business development process within territory assignment.
Successfully demonstrates the ability to build highly effective sales relationships with clients and other business groups to identify and initiate multiple product solutions Active involvement in removing obstacles that interfere with effectively serving customer needs In depth knowledge of specific industry characteristics such as market trends, competitor products and agency marketing techniques.
Engages Leadership skills to drive Team to success.
Collaborated within a team to develop and implement a working SharePoint site for the sales organization.
Active member of the national sales executive council generating and implementing tactics and strategies for stronger execution of organizational goals.
Pioneered multi-regional inside sales transition starting with the New England territory currently assigned.
Crafted sales and product presentations providing a platform to deliver go-to-market messages as well as key facilitator of virtual meetings using software such as Level3 Web Meeting, GoTo Meeting, HD faces etc.
Educated and trained new hires on the sales process within the small commercial business unit as well as product, appetite and pipeline.
National Sales Account Manager01/2007 to 01/2011TRAVELERS INSURANCE COMPANYElmira, NY
Met monthly sales goals meeting or exceeding 40% hit ratio Quality goals were met or exceeded monthly at 98% Frontrunner in marketing of the NSC program Educated newly appointed agencies on product and underwriting appetite Managed appointed agents countrywide as well as 21 sales campaigns in over 40 States Developed strong communication skills via telephone, e-mail and virtual/electronic documents.
Created production reporting to agents and customers using advanced technological resources.
Organized workflow and files for audit Specialized in Underwriting commercial Property/Casualty business for the Florida Underwriting and Sales Team Executed Cross sell opportunities to round-out commercial accounts Responsible for monthly MI reporting Advanced product knowledge and sales strategies for Select Accounts.
Built strong relationships with agents as well as business units across the enterprise including but not limited to Select Field/Sales offices, Underwriting Centers, Technology unit and the Service Center.
Familiar with industry characteristics and market trends throughout various regions.
Policy Service Representative01/2002 to 01/2007TRAVELERS INSURANCE COMPANYElmira, NY
Managed renewal books of business for the following territories: Metro NY, NJ and Mid-Atlantic Regions Collaborated with underwriting and account managers to execute appropriate rate adequacy and renewal action.
Administered education and training for new hires on renewal accounts as well as implement 100% quality control.
Honored for outstanding customer service and problem solving to Field Office contacts, Underwriters and clients.
Strengthened both written and verbal communications.
Completed intensive training programs and expand core competencies.
Proficient in software applications including Excel, Outlook, Microsoft Word and Excel as well as integrating new Web Applications.
Tour Guide / Server01/2006 to 01/2006GLENORA WINE CELLARSDundee, NY
Conducted guided tours of wine cellars and wine samplings.
Successful in hosting specialized events for guests Educated customers about wine making/tasting Maintained and stocked all bar areas Responsible for inventory control Awarded for exemplary sales and service.
A.S. Degree2012Corning Community CollegeNYS Insurance Brokers License, NYS Department of Insurance
2011-2012 Professional Selling Skills Training, Travelers Indemnity Co.
High School DiplomaHorseheads High School
agency, book, business development, strong communication skills, council, clients, customer service, e-mail, inside sales, Insurance, inventory control, Leadership skills, market trends, marketing, market, meetings, Excel, Office, Outlook, SharePoint, 98, Microsoft Word, enterprise, organizational, presentations, problem solving, Quality, quality control, reporting, Selling, Sales, telephone, training programs, Underwriting, Web Applications, workflow, written