Worked up through the company ranks over the past 17 years to become a successful Inside Sales/Purchasing Representative. Skilled at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offers 12 years of sales excellence. Talented and successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets. Talented Sourcing Specialist bringing 8 years of experience. Successful at managing bidding processes, documentation and reporting. Disciplined and organized professional with strong communication and planning abilities.
Skills
Product and service sales
Expansive personal network
Relationship building and management
B2B sales
Adept multi-tasker
Customer Relationship Management
Order management
Database Management
Cold Calling
Superior organizational skills
Work History
04/XXX3 to 09/2021
Inside Sales and Purchase AgentCleveland Construction-Interiors – Charlotte, NC,
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Communicated sales promotions to customers to grow average customer account size and maintain strong revenue streams.
Managed friendly and professional customer interactions.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Answered customers' questions regarding products, prices and availability.
Set up new accounts, established customer credit, and set up payment methods.
Applied mathematical skills to calculating amounts, negotiating prices and setting up contracts.
Wrote sales contracts for orders obtained and submitted orders for processing.
Used CRM software to maintain detailed contact logs and account records.
Established fair pricing structures and finalized contracts to complete purchase agreements with customers.
01/XXX0 to 04/XXX3
Union DriverVon Rohr Equipment Corp – City, STATE,
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
Delivered employees and materials to job sites daily.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Coordinated efficient merchandise loading and unloading to keep up with tight schedules.
Upheld high standards of professionalism and discretion when working with high-value clients.
Answered, scheduled and responded to reservation calls at specific times and locations.
Obtained customer signatures to complete and process paperwork.
Coordinated efficient routes to avoid delays and optimize schedules.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Verified daily deliveries against shipping instructions before delivering to customers.
Delivered goods and products to customer on time and in excellent condition.
Worked directly with customers to assess damage and incompleteness of orders.
Planned and adjusted optimal routes based on traffic and weather conditions.
Generated consistent referrals and repeat business by providing friendly and fast service.
06/2004 to 01/XXX0
Warehouse ManagerVon Rohr Equipment Corp. – City, STATE,
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Conducted research to address shipping errors and packaging mistakes.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
Promoted brand at industry events and through ongoing networking efforts.
Prioritized helping customers over completing other routine tasks in store.
Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in products.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Education
Expected in 12/2009
BBA: Business Kean University - Union, NJ, GPA:
Expected in 2008
Bachelors: Criminal Justice Johnson & Wales University - Providence, RI GPA:
Expected in 06/2004
High School Diploma: Arthur L. Johnson Highschool - Clark, NJ, GPA:
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