Inside Sales resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

A hard worker looking for an entry level position in the Customer Service industry where my strong and effective communication skills can assist in the efficient running of any operation. My related work experience and enthusiasm for this industry contributes to the belief that I can add real value to an organization. Energetic and adaptable, I am a team player who is always willing to go the extra mile.

  • Microsoft Office proficiency
  • Strong organizational skills
  • Active listening skills
  • Articulate and well-spoken
  • Appointment setting
  • Social media knowledge
01/2016 to Current Inside Sales Sonepar Usa | Duncanville, TX,
  • Cross-trained and provided back-up for other customer service representatives when needed.
  • Prepared and sold broad range of customized merchandise to individuals and commercial accounts.
  • Attended local, regional and national trade shows for product development training as defined by territory needs.
  • Replenished merchandise shelves with items from the stockroom.
  • Generated leads for new sales through telephone and email contact with customers.  
05/2013 to Current Waitress Holiday Retirement | Walla Walla, WA,
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Successfully open restaurant in the mornings, over see the work of the other waitresses, Greet and Wait on customers during business hours.
11/2010 to 04/2013 Waitress Holiday Retirement | Wilmington, NC,
  • Efficiently deliver food to customers, check to match food plate with waiter/waitress order, handle dish tray carefully, and responsible for keeping a positive attitude with both waiter/waitress and cooks. 
  • Confidently multi-tasked, work flexible hours, excellent communication and people skills, motivated, work as a team to take orders, set, serve and clear tables and deal with the exchange of money. 
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Expected in 2015 Bachelor of Science | Communication Studies Appalachian State University, Boone, NC GPA:
Major: Communication Studies     Minor: Sociology GPA: 3.5

Expected in | , , GPA:
Courses Included:
Communication Strategies    Organizational Communication   Merchandising
Public Speaking   Interpersonal Communication   Multi Media and Mass Media
Professional Affiliations
Lambda Pi Eta Communication Honor Society Gamma Beta Phi Academic and Service Organization Delta Zeta Sorority Lambda Phi Appalachian Apparel Association ACCESS Honors Society 2

Based on my academic performance, I was fortunate enough to receive a generous scholarship that allowed me to go graduate college with little debt. During the course of my college career I was able to maintain a steady job, become a part of three GPA and performance based honors societies, and hold a demanding chair position within a nationally recognized sorority.


Exceptional listener and communicator who effectively conveys information verbally and in writing.

Proven relationship-builder with unsurpassed interpersonal skills professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings

Enthusiastic, knowledge-hungry learner, eager to meet challenges and quickly assimilate new concepts

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Resume Overview

School Attended

  • Appalachian State University

Job Titles Held:

  • Inside Sales
  • Waitress
  • Waitress


  • Bachelor of Science

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