Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Summary Of Qualifications
  • Eight years as a Professional Claims Specialist handling daily and weather related, property, Total Loss, and liability claims in both field and inside desk environments.
  • Five years as a elevator installation maintenance and repair helper/mechanic.

  • Excellent customer service, problem solving, independent decision making, and negotiating skills.
  • Able to work in hot and or cold climate weather conditions
  • Able to work at any height utilizing rope and harness training.
  • Strong analytical  and multi-tasking skills
  • Work remotely with minimal supervision
  • Strong computer skills, including Microsoft Office, Word and Excel
​ ​        
Expected in High School Diploma | East St Louis Senior High, East St Louis, IL GPA:
General Studies, blue print reading, science and electronic engineering technology
Expected in Associate of Applied Science | National Education Center, Dallas, TX GPA:
Studied Analog and digital electronics, and Programmable logic controllers.
Work History
08/2014 to 11/2017 Inside Property Adjuster Usaa | Rowlett, TX,
  • Worked within a high volume claims call center providing excellent customer service.
  • Reviewed insurance claims.
  • Proficient in writing property estimates using Xactimate, XactContents and Eagleview.
  • Negotiated settlements and approved payments.
  • Ensured that claims were valid and settlements were made according to company practices and procedures.
  • Reviewed estimates for possible supplements and assured that coverage did or did not exist according to the insureds policy.
08/2012 to 08/2014 Property Adjuster Nationwide | Glendale, CA,
  • Contacted  insureds and setup an appointment  to inspect the  interior and exterior of their home for storm related damages, proficiently using Xactimate programming.  
  • Climbed and inspected roofs for weather related damges

08/2010 to 08/2012 Total Loss Claim Specialist E.A. Renfroe | City, STATE,
  • Handled third party daily total loss claims due to collision.
  • Handled weather related total loss claims in a call center environment.
  • Worked in the field as a Auto Estimator, writing total loss flood estimates.
04/2009 to 07/2010 Claims Adjuster Specialist E.A. Renfroe | City, STATE,
  • Handled general liability 3rd party claims within a call center environment
  • Took recorded statements from both the insured and the claimant.
  • Setup subrogation claims when other insurance company deemed liable for damages to our insureds vehicle. 
08/2007 to 04/2009 Elevator installation Helper Thyssenkrupp Elevator Co. | City, STATE, Assisted the mechanic in charge of field installation with complete installation of traction controlled elevators, Hydraulic lifted elevators, and escalators.
04/2004 to 07/2007 Elevator Helper Bagby Elevator Company | City, STATE,
  • Assisted the mechanic in charge of elevator maintenance, with routine preventative maintenance and repairs as needed.
  • Routinely checked fluid levels and replaced filters. 
  • Lubricated shafts, bearings and gears.
Additional Information
  • Licensed in AL, AR, AZ, CT, FL, GA, IN, KY, LA, ME, MN, MS, NM, NC, OK,  SC (appraiser), SC, and TX (All licenses available upon request)                             
  • State Farm certified in Auto, Policy, Basic Auto Estimating, and Wind and Hail (Residential Property)(certificates available upon request)
  • NICTA certified (certificate available upon request)​
  • Fema  certified (certificate available upon request)​
  • TWIA  certified (certificate available upon request)​

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School Attended

  • East St Louis Senior High
  • National Education Center

Job Titles Held:

  • Inside Property Adjuster
  • Property Adjuster
  • Total Loss Claim Specialist
  • Claims Adjuster Specialist
  • Elevator installation Helper
  • Elevator Helper


  • High School Diploma
  • Associate of Applied Science

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