external claims task assistant resume example with 1+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - : - -
Professional Summary

Dedicated individual with 5 years of experience in the clinical and hospital setting is looking to further knowledge and grow in various fields work to assist others where help is needed


Clinical Experience- developed traits that pertain to the clinical environment (3+years)

Adaptable and open to change- The hospital job i've

worked at taught me how to embrace change of plans and making last minute adjustments. understanding that everything won't be the same every day when dealing with patients is a great life lesson that I'll take into any new work environment I step into.

Good Communicator- I'm huge on making sure roles are understood and that people are on the same page before perfoming a task. this is something value not only at the workplace but life in general.

Creativite Mindset- as a musician, artist, song writer and band mate being creative and finding ways to make things unique are one of my hugest attributes. working with musicians and artists to create an album and live experience is something that I enjoy doing and even express that same energy while i'm at work when it comes to figuring out how to make things stand out.

Collaboration- my previous jobs rely so heavily on team work and operating as one solid unit. it's one of my favorite aspects of life as an artist, when I was a student. in the hospital some tasks require two-three or even four people at a time and we come out of those situations with a closer greater sense of trust in one another.

Multi-Tasking- I work well with managing multiple things at one time without getting stressed. orienting myself in the face of a tough work load is very crucial and learned quickly when I worked in retail. developing this skill seriously improved my efficiancy with working with people knowing I can challenge myself instead of selling myself short.

Microsoft Office Experience- fluid in navigating through Microsoft Office and its programs

Xactimtae and Symbility- have experience working in Xactimate and Symbility and have a complete understanding of the software and how they relate to claim handling

Work History
04/2022 to 09/2022
External Claims Task Assistant Sedgwick Claims Management Services, Inc. Schaumburg, IL,
  • Handled auto and property claims
  • Interviewed policyholders to verify information and obtain additional details.
  • Thoroughly reviewed and explained insurance policies and coverages and assisted both policyholders and claimants in establishing liability.
  • Worked alongside specialists, total loss associates, estimators and body shops to push claim forward to completions
  • Issued out payments to necessary parties
  • Took inbound/made outbound calls to individuals to assist and problem solve regarding claims process.

08/2021 to 02/2022
Remote Adjuster TheBest Claims-Statefarm City, STATE,
  • Focus on customer service, conflict resolution, and building rapport with customers
  • Managed Incoming queue of calls, handled claims in a team environment
  • Applied specific policy coverage such as limits and denials and advising insureds of policy provisions
02/2021 to 07/2021
Desk Adjuster Pilot Catastrophe-Allstate City, STATE,
  • Texas Storm Uri- Fast path claims 150+/Virtual assist wind and hail claims Regular business
  • Used service oriented approach to handle numerous types of losses and perils, as well as following industry established best practices that provide fair settlements on claim resolution
  • Conducted research to determine current market value of a loss as well as prepare structural damage estimates and work together with agents and vendors daily
Expected in 12/2016 to to
Bachelor of Science: Kinesiology
The University of Texas At Arlington - Arlington, TX
Expected in 05/2012 to to
High School Diploma:
Dr. John D Horn Highschool - Mesquite, TX,
  • CPR certified through American Heart Association
  • State Farm Auto certification
  • State Farm Poperty Certification (includes policy and estimatics certificatoins)

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Resume Overview

School Attended

  • The University of Texas At Arlington
  • Dr. John D Horn Highschool

Job Titles Held:

  • External Claims Task Assistant
  • Remote Adjuster
  • Desk Adjuster


  • Bachelor of Science
  • High School Diploma

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