Inpatient Case Manager Resume Example

Obstetrics Unit

Paediatric Unit

Medical Surgical

Psychiatric Unit

• Coordinated individualized discharge plans to manage safe transition back into community and home environments.
• Organized clinical documentation, treatment plans, and referrals.
• Documented case notes daily and coordinated follow-up for seamless case management.
• Provided ongoing counseling to help patients deal with conditions and processes
• Coordinated program referrals for community-based resources.
• Completed psychosocial evaluations and needs assessments.
• Worked with medical teams, patients and families to implement effective treatment plans.
• Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
• Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Medical Surgical

• Took samples such as blood and urine to complete diagnostic and routine assessment tests.
• Administered medications and treatments to patients as ordered by physician, maintaining accountability for accurate narcotic count at end of each shift.
• Trained new nurses in proper techniques, care standards, operational procedures and safety protocols to optimize performance and safety.
• Kept optimal supply levels in treatment rooms, triage and other areas to meet typical patient loads.
• Implemented effective strategies and care plans to improve patient outcomes and meet recovery objectives.
• Worked with families, caregivers and patients to determine best options for treatment, diagnosis and prevention.
• Strengthened unit care standards and policies with focus on patient safety and dignity.
• Educated patients on health maintenance and disease prevention.
• Executed patient satisfaction and independence by promoting self nursing skills and knowledge of medications.

• Spent time with each patient, asking appropriate questions to determine his or her level of stress and what medications had been ingested.
• Promoted effective levels of individualized care to each and every patient.
• Administered medications to patients as prescribed by medical physicians.
• Remained calm and composed even in high-stress situations by promoting tolerance and actively listening to patients.
• Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
• Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
• Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.

• Documented patient information obtained from interviews concerning symptoms, medications and prior treatment.
• Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
• Protected patients and healthcare team members from infection by sterilizing equipment and reusable supplies.
• Helped long-term care residents with bathing, dressing, feeding and other daily living activities.
• Assessed patients' temperature, pulse and blood pressure and recorded in electronic medical records.
• Responded to patient requests with appropriate clinical and personal assistance.

Provided preventive health services including administration of COVID-19 vaccination. Performed necessary administrative functions in accordance with immunization program policies.

Obtained informed consent and assisted in setting up individual sites.
Ensured bio-hazardous waste is disposed properly.