Highly dependable Infrastructure Engineer successful at troubleshooting. Supportive and enthusiastic team player. Results-oriented, comfortable switching between architecture, design and implementation. Experience in ITIL.
In non-work related life I'm an enthusiastic golfer.
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I have been successful on my career, despite the lack of education so far. My supervisor at my first technical job once said that I was the best hire of her career.
When I graduate with my degree I know I will be even more successful.
Duties:
•Monitoring (2300 servers + applications) with BMC software (BEM, Impact eXplorer, Patrol Central, BMC Portal, BMC TMArt E2E, SCOM)
•Customer service including ticketing and Control-M systems
•Operating and administration Windows Servers up to Windows 2008 R2 (Including Microsoft Exchange, SharePoint, AD, SCOM), UNIX, HP-UX, AIX, Solaris, FlexFrame (Linux) and Linux Operating systems
•Database monitoring and administrating for Oracle, MS-SQL
•Monitoring and handling different type of SAP systems (ERP,BI,XI,CRM,ECC,SCM)
•Datacenter services and onsite administrate needs
•Virtualizing administrating including VMware, Citrix (Zen Desktop and other Citrix products)
Services engineer supporting domestic and international customers on Ericcson cell network operating systems.
Multiple positions over the period of employment.
- Technical customer support
- System specialist (Mobile support)
- Service/product specialist
- NOC monitoring engineer (latest position)
Currently 3.36 GPA with 10 credit hours left for spring 2014 semester. After graduation I will continue taking courses for certifications, Microsoft and Cisco. I have completed 2 out of 4 courses for my CCNA certification. Since the Cisco courses are not offered frequently I'm unable to get certified before graduation.
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School Attended
- North West Florida State College
- Kauniaisten lukio
Job Titles Held:
- Infrastructure Engineer
- Services Engineer
- NOC monitoring engineer
Degrees
- Associate of Science
- High School Diploma
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