Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly communicative individual promoting exemplary presentation, project management and security team-building skills. A demonstrative Information Systems Security Manager with a background in finding and eliminating network threats through effective oversight. Considered an expert in creating and implementing corporate security action plans.

  • Policy and control implementation
  • Potential weakness mitigation
  • System intrusion response
  • Security event log reviews
  • Security planning
  • Flexible & Adaptable
  • Good listening skills
  • Critical thinking
  • Excellent work ethic
  • Good telephone etiquette
Work History
01/2019 to Current
Information Systems Security Manager Leidos Burlington, MA,
  • Assessed security measures against government policies and regulations.
  • Worked with DSS to maintain accreditation
  • Continuously monitored corporate networks and systems for various threats, including viruses, ransomware, cyber espionage and insider sabotage.
  • Supervised staff members in education of all company employees on common threats and ways to promote cybersecurity best practices.
  • Applied cybersecurity best practices to information system standards, directives and guidance for all personnel, monitoring compliance across organization.
  • Verified continuous update of systems and immediately patched vulnerabilities to prevent security issues.
  • Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
  • Oversaw development and implementation of improvements to support and network operations.
  • Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
  • Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
  • Worked with over 400 employees to remedy problems around the world.
02/2016 to 01/2019
Merchandiser Crescent Crown Distributing, L.L.C. Lake Charles, LA,
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Answered customer questions regarding store merchandise, department information and pricing.
  • Updated pricing and signage to complete product displays and educate customers.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.
  • Verified products appeared at correct locations in proper quantities.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
  • Ran markdown reports, managed store replenishment and analyzed buying reports.
  • Interviewed and worked closely with vendors to acquire and develop desired products.
06/2013 to 06/2015
Groomer Vetcor Rocky Mount, VA,
  • Trimmed nails using clippers and grinders.
  • Cleaned tear stains from fur using safe chemical cleansers.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
  • Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
  • Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
  • Bathed animals using appropriate equipment, shampoo and other products.
  • Sold products and services offered by promoting and explaining details.
  • Educated guests on feeding and caring for animals and pets.
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
01/2011 to 06/2015
Shift Supervisor Olin Corporation Wharton, NJ,
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Helped store management meet standards of service and quality in daily operations.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Applied security, safety and loss prevention strategies during shifts.
  • Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
  • Regulated pricing, inventory count and supply during shift hours.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Expected in 12/2019
Bachelor of Science: Computer And Information Sciences
DeVry University - Villa Park, IL
  • Majored in Computer Information Systems Software Programming.
  • GPS 3.71
  • Magna Cum Laude
  • Dean's List every semester
  • Worked closely with DSS for System Accreditation within eMass
  • Working knowledge of NISPOM, NIST 800-53, RMF
  • Holds a Secret clearence
  • eMass certified
  • RMF

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