Highly communicative individual promoting exemplary presentation, project management and security team-building skills. A demonstrative Information Systems Security Manager with a background in finding and eliminating network threats through effective oversight. Considered an expert in creating and implementing corporate security action plans.
Skills
Policy and control implementation
Potential weakness mitigation
System intrusion response
Security event log reviews
Security planning
Flexible & Adaptable
Good listening skills
Critical thinking
Excellent work ethic
Good telephone etiquette
Work History
01/2019 to Current
Information Systems Security ManagerLeidos – Burlington, MA,
Assessed security measures against government policies and regulations.
Worked with DSS to maintain accreditation
Continuously monitored corporate networks and systems for various threats, including viruses, ransomware, cyber espionage and insider sabotage.
Supervised staff members in education of all company employees on common threats and ways to promote cybersecurity best practices.
Applied cybersecurity best practices to information system standards, directives and guidance for all personnel, monitoring compliance across organization.
Verified continuous update of systems and immediately patched vulnerabilities to prevent security issues.
Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Oversaw development and implementation of improvements to support and network operations.
Facilitated best user experience through continuous support, training classes, webinars, improvements and communication of system changes.
Implemented and managed wireless devices, multi-site network infrastructure, business intelligence development and implementation.
Worked with over 400 employees to remedy problems around the world.
02/2016 to 01/2019
MerchandiserCrescent Crown Distributing, L.L.C. – Lake Charles, LA,
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Answered customer questions regarding store merchandise, department information and pricing.
Updated pricing and signage to complete product displays and educate customers.
Prepared interesting and innovative visual displays to grab customer interest and promote sales.
Verified products appeared at correct locations in proper quantities.
Inspected merchandise for quality and arranged proper display location on floor.
Set and recommended mark-up rates, mark-down rates and selling prices for merchandise.
Ran markdown reports, managed store replenishment and analyzed buying reports.
Interviewed and worked closely with vendors to acquire and develop desired products.
06/2013 to 06/2015
GroomerVetcor – Rocky Mount, VA,
Trimmed nails using clippers and grinders.
Cleaned tear stains from fur using safe chemical cleansers.
Bathed dogs and cats to remove fleas, ticks and other skin parasites.
Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
Sterilized grooming and styling area, tools and implement by using antibacterial soap and rubbing alcohol.
Assessed pets during check-in and check-out process for lethargy, trembling, excessive panting and resistance to entering salon.
Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
Bathed animals using appropriate equipment, shampoo and other products.
Sold products and services offered by promoting and explaining details.
Educated guests on feeding and caring for animals and pets.
Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
Promoted parasite protection as well as skin and coat health through regular grooming, dietary suggestions and supplement recommendations for pet owners.
01/2011 to 06/2015
Shift SupervisorOlin Corporation – Wharton, NJ,
Responded to and resolved customer questions and concerns.
Completed store opening and closing procedures, including setting up registers and checking products.
Helped store management meet standards of service and quality in daily operations.
Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Applied security, safety and loss prevention strategies during shifts.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Trained new employees and delegated daily tasks and responsibilities.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Enforced company policies and regulations with employees.
Monitored employee actions for safety, sanitation and general housekeeping compliance, proactively protecting staff and customers from safety hazards and infection risk.
Regulated pricing, inventory count and supply during shift hours.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Education
Expected in 12/2019
Bachelor of Science: Computer And Information Sciences DeVry University - Villa Park, IL GPA:
Majored in Computer Information Systems Software Programming.
GPS 3.71
Magna Cum Laude
Dean's List every semester
Accomplishments
Worked closely with DSS for System Accreditation within eMass
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