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information specialist vi records management specialist resume example with 14+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Information Specialist adept in researching scientific and technical information requests. Resourceful, energetic and results-oriented multitasker. Strong data collection, analysis and reporting skills. Interprets and relays highly technical information to various audiences while maintaining integrity of data and findings. Information Specialist experienced in managing data for employers and clients and distributing information across organization. Analyzes data, supports security, organizes and classifies, maintains records and contributes to team efforts. Expertise in information technology, technical understanding, documentation, reporting, customer service and process improvement. Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering [Number] years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills. Professional and industrious [Job Title] bringing more than [Number] years of [Industry] experience. Organizes and manages simultaneous tasks to support customers and accomplish business goals. Organized scheduler well-versed in all aspects of administrative support. Detail-oriented [Job Title] with extensive experience in coordinating, planning and managing corporate events, travel and venue accommodations. Proven track record of taking initiative, improving processes and adhering to procedures. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. [Job Title] with over [Number] years of successful experience in [Skill] and [Skill]. Recognized consistently for performance excellence and contributions to success in [Industry] industry. Strengths in [Skill] and [Skill] backed by training in [Area of study].

Skills
  • Microsoft Word, Excel, and PowerPoint.
  • Agency
  • Attorney
  • Excellent communication
  • Client
  • Customer service
  • Direction
  • Editing
  • Educator
  • Government
  • Leadership
  • Legal
  • Litigation
  • Materials
  • Meetings
  • Excel
  • Office
  • PowerPoint
  • Microsoft Word
  • Works
  • Monitors
  • Organizing
  • Policies
  • Processes
  • Promotion
  • Quality
  • Quality control
  • Reporting
  • Researching
  • Research
  • Supervision
  • Technical support
  • Technical assistance
  • Trainer
  • Written
  • Professional demeanor
  • Database administration
  • Multi-line Telephone Systems
  • Staff Management
  • Documentation and reporting
Work History
INFORMATION SPECIALIST VI/ RECORDS MANAGEMENT SPECIALIST, 05/2014 to Current
TEXAS EDUCATION AGENCYCity, STATE,
  • Performs advanced informational, educational, analytical, and technical work within the Complaints, Reporting, and Special Projects Unit of the Educator Leadership and Quality Division.
  • The position also provides highly complex technical assistance for other core functions of Educator Investigations.
  • Serve as Public Information Coordinator for the Educator Leadership and Quality Division.
  • Manage administration of the Texas Public Information Act:.
  • Gather and evaluate information responsive to requests under the Public Information Act.
  • Delegate and assist staff with deadlines in compliance with the Act.
  • Manage and maintain the Public Information Request tracking system (PIRTS) and responses for the Division of Educator Leadership and Quality Division.
  • Work involves coordinating the research, writing, editing, redacting, preparation, production, and management of the division of Educator Investigations and Educator Certifications documents.
  • Collaborate and communicate with internal and external stakeholders’, and trains other staff.
  • Ensures accuracy, quality control measures, and completes data pulls for Educator Investigations and SBEC Enforcement requests.
  • State Record Management (SRM) coordinator for Division- oversees, plans and coordinates the Division records retention management, including records creation, retention, retrieval, maintenance, protection, storage, and disposition.
  • Provides IT technical support for the Division.
  • Recommends and coordinates activities to produce a more effective program.
  • Supervise the work of others.
  • Works under minimal supervision of the Complaints, Reports, and Special Projects, manager with extensive latitude for the use of initiative and independent judgment.
  • Other work as assigned.
  • Reason for Leaving - Presently Working.
INFORMATION SPECIALIST V – AGENCY PIR COORDINATOR, 12/2012 to 05/2014
TEXAS EDUCATION AGENCYCity, STATE,
  • Coordinates Public Information Act (open records) requests received by the TEA.
  • Prepares TEA records for release in accordance with the Texas Public Information Act (PIA), Section 552 of the TX Government Code.
  • Advises and provides technical assistance to TEA staff concerning the procedures and requirements the PIA, including preparing guidance and program materials.
  • Reviews and monitors program activities and actions to ensure compliance with the PIA.
  • Responds to inquiries and provides customer service regarding PIA requests.
  • Serves as main technical and training support for PIR Coordination.
  • Maintains PIRTS Application Software Change Requests (SCRs) and tests usability of application functions with Project Management developers and programmers.
  • Serves as primary trainer for PIR custodians.
  • Facilitates and plans department coordinator meetings.
  • Completes required monthly reporting for Office of Attorney General.
  • State Record Management (SRM) coordinator for Division- oversees, plans and coordinates the Division records retention management, including records creation, retention, retrieval, maintenance, protection, storage, and disposition.
  • Reason for Leaving - Internal Promotion.
INFORMATION SPECIALIST V – AGENCY PIR COORDINATOR, 03/2007 to 12/2012
TEXAS EDUCATION AGENCYCity, STATE,
  • Perform highly complex (journey-level) consultative and technical assistance work.
  • Coordinates Public Information Act (open records) requests received by the TEA.
  • Prepares TEA records for release in accordance with the Texas Public Information Act (PIA), Section 552 of the TX Government Code.
  • Advises and provides technical assistance to TEA staff concerning the procedures and requirements the PIA, including preparing guidance and program materials.
  • Reviews and monitors program activities and actions to ensure compliance with the PIA.
  • Responds to inquiries and provides customer service regarding PIA requests.
  • Serves as main technical and training support for PIR Coordination.
  • Maintains PIRTS Application Software Change Requests (SCRs) and tests usability of application functions with Project Management developers and programmers.
  • Serves as primary trainer for PIR custodians.
  • Facilitates and plans department coordinator meetings.
  • Completes required monthly reporting for Office of Attorney General.
  • State Record Management (SRM) coordinator for Division- oversees, plans and coordinates the Division records retention management, including records creation, retention, retrieval, maintenance, protection, storage, and disposition.
  • Reason for Leaving - Re-Organization within the agency.
Education
High school or equivalent 26 YEARS OF STATE SERVICE 22 Years Texas Education Agency –: , Expected in to - ,
GPA:
4 Years Texas Parks and Wildlife – 1993 to 1997: , Expected in to - ,
GPA:
Additional Information
  • Dedicated, focused team member with 12 plus years of public service supporting the State of Texas Public Information Act and other Legal Matters. Highly organized and meticulous. Ability to work both independently and in a team environment. Extensive knowledge regarding the significance of maintaining confidentiality.

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Resume Overview

School Attended

Job Titles Held:

  • INFORMATION SPECIALIST VI/ RECORDS MANAGEMENT SPECIALIST
  • INFORMATION SPECIALIST V – AGENCY PIR COORDINATOR
  • INFORMATION SPECIALIST V – AGENCY PIR COORDINATOR

Degrees

  • High school or equivalent 26 YEARS OF STATE SERVICE 22 Years Texas Education Agency –
  • 4 Years Texas Parks and Wildlife – 1993 to 1997

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