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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Objective

Seeking to obtain a position in the financial services industry that can utilize my extensive investigative background, strong knowledge of Compliance Risk Management and enable me to make a positive contribution to the organization.

Summary

Skilled financial professional with over 15 years in the financial services industry. Experienced in compliance with applicable laws and regulations. Excellent oral, written and presentation skills, along with analytical and leadership ability.

Highlights
  • Risk management assessor
  • Regulatory Compliance
  • Anti-Money Laundering /Id Theft Prevention
  • Financial Fraud/Credit Investigation
  • Debt Management
  • Project Management


  • Excellent time management skills
  • Excellent communication skills
  • Strong comprehension of FCRA
  • Knowledge of UDAAP & CFPB
  • Knowledge of GLB Act
  • Governance, Risk Management & Compliance
Experience
Information Security Governance Administrator, 03/2014 - Current
Assurant Bellflower, CA,
  • Provide high level of executive assistance in running and managing committee meetings with High Level Executives and Line Management.
  • Coordinate Technology Risk and Compliance (TRaC) Committee meetings; Security Analysis Review Committee (SARC) & Information Security Policy Committee (ISPC), as well as maintaining document files with appropriate procedures relating to the committees.
  • Document and distribute meeting results, as well as prepare reports for distribution to senior levels of management.
  • Participate in the Peer Review Program, which includes coordinating Peer Review schedules, capturing and analyzing peer review feedback, and making recommendations for training opportunities and process improvements.
  • Maintain the TRaC GRC process by reviewing the integrity of key data elements within Archer database, ensuring the data is accurate and consistent.
  • Create charts and graphs to illustrate weekly status reports.
  • Notifying appropriate Information Security Officer (ISO) when Business Risk Internal Analysis’ (BRIAs) are needed as a result of Software and Hardware Review and Approval Board (SHRAB) meetings.
  • Collect all signed BRIAs, Exceptions, Approvals, Online Fraud and Authentication Risk Assessment (OFARA) and Supplier Risk Reviews (SRRs).
  • Report on key metrics to ensure compliance across the program, such as follow-up actions, outstanding signatures, and assignment of ISO work queues.
  • Monitoring the Governance Administration email box.
Senior Compliance Analyst , 01/2007 - 05/2012
Avison Young Danbury, CT,
  • Investigated and resolved red flags for fraud, embezzlement, money laundering, false accounting statements, organized crime, terrorist financing and insider trading.
  • Monitored risk accounts on a weekly, monthly, quarterly and annual basis.
  • Complied with regulatory requirements including Bank Secrecy Act, Anti-Money Laundering, Office of Foreign Asset Control (OFAC), USA Patriot Act, Privacy Act, Financial Crimes Enforcement Network (FinCEN) and Financial Industry Regulatory Authority (FINRA).
  • Assisted with various training-related projects and facilitated training sessions, as required.
  • Ensured that established compliance procedures were followed; updated company policies and procedures with new government provisions and regulations.
  • Analyzed and reviewed all incoming Cash Equivalents such as, Money Orders, Cashier Checks, 3rd Party checks to detect fraud.
Risk Analyst , 05/2005 - 11/2006
Equifax Saint Louis, MO,
  • Monitored and examined merchant accounts transactions and deposit activity through the RiskNet System.
  • Researched and identified both fraudulent and high risk transactions.
  • Established contacts at issuing banks to validate transactions.
  • Requested supporting documentation from Merchants and prepared files for accounts to countersign, as needed.
  • Placed monetary reserves on merchant accounts when necessary and processed Exchanged–Traded Funds (ETFs) to release funds
Corporate Refund Specialist , 07/1998 - 05/2005
Amerix Corporation City, STATE,
  • Served as a Subject Matter Expert to Account Service Associates.
  • Researched and responded to both client and creditor concerns/ inquiries to provide expert advice and resolution.
  • Managed highly critical/complex calls and projects from various sources including creditors, clients and personnel.
  • Handled and resolved refund inquiries as a result of company error.
  • Determined and established methods for approving or denying refund inquires and efficiently communicated the outcome to clients via phone or mail.
  • Maintained monthly refund budget and communicated the cause and effect of the results to management and personnel.
  • Oversaw retention efforts by exercising methods of informing clients of the benefits of remaining in the Debt Management program.
  • Subject Matter Expert for new hire training courses and coaching to ensure quality customer service.
  • Exercised comprehension of FCRA, credit report details and ratings as it related to Debt Management Agencies.
Credit Investigator , 03/1993 - 02/1998
Property Owners' Exchange City, STATE,
  • Investigation of employment and rental history to determine credit worthiness.
  • Reviewed, denied and or approved credit applications.
  • Remained updated and knowledgeable of state legislation; Fair Credit Reporting Act (FCRA)
  • Processed credit reports from the three (3) major credit reporting agencies; Equifax, Experian and TransUnion.
  • Reviewed and updated credit files, including account status, liens, bankruptcies and collections.
  • Trained new hires.
  • Screened all staff reports before finalization.
  • Provided feedback for new hire employee reviews.
Education
High School Diploma: General Studies , Expected in 1987
-
Huntington High school - Huntington Station, NY
GPA:
Technical Skills
MS Word, Windows, Outlook, Excel Proficient 10 2014
Access, PowerPoint, SharePoint Proficient 10 2014
Archer Beginner 1 month 2014
TransUnion Direct, NetX360 Proficient 5 2012
DST (Mutual Funds System) Proficient 5 2012
RiskNet, Merchant Account System (MAS) Intermediate 1 2006
Oracle Financials Intermediate 1 2006

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Resume Overview

School Attended

  • Huntington High school

Job Titles Held:

  • Information Security Governance Administrator
  • Senior Compliance Analyst
  • Risk Analyst
  • Corporate Refund Specialist
  • Credit Investigator

Degrees

  • High School Diploma

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