Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Websites, Portfolios, Profiles
About Me
Results-driven and highly qualified professional with over 11 years of experience and success in Leadership, Customer Experience, Administrative Management, Sales, Marketing and New Business Development. Adept at educating clients on company services, motivating and developing team members, acquiring new accounts, expanding the client base, and generating higher levels of revenue for my Company. Currently seeking a position in which will effectively utilize all acquired skills, abilities, and areas of expertise.
  • Sales Techniques/Strategies    
  • Client Relations/Retention
  • Product/Service Knowledge
  • Marketing/Advertising Creative Thinking
  • Account Management
  • Relationship Building
  • Networking/Referrals
  • Team Motivation/Leadership
  • Conflict/Issue Resolution
  • Business/Revenue Growth
  • Innovation/ Creativity
  • Office Administration
  • Strategic Negotiation
  • Ethics & Integrity
11/2016 to Current Inflight Supervisor Skywest Airlines | San Francisco, CA,
  • Supervise, motivate, and coach 1000+ Flight Attendants to ensure individual growth and performance.
  • Actively and consistently enforce Federal Aviation Regulations as well as Company policies and procedures.
  • Collaborate with other departments to ensure the highest level of safety, efficiency, and overall success of the Company.
05/2015 to 11/2016 Flight Attendant Supercuts | Rocky River, OH,
  • Responsible for providing an excellence in customer service and an enjoyable experience on board any one of Spirit's 100 aircrafts.
  • Responsibilities also included ensuring the safety of customers in compliance with all Federal Aviation Regulations and Spirit Airlines policies and procedures, and to effectively market and sell onboard products such as snacks and beverages.
  • Spirit Airlines Flight Attendants provide leadership, direction, and assistance to fellow Spirit Team Members and Customers as needed.
09/2014 to 05/2015 Salon Manager Aramark Corporation | Philadelphia, ,
  • Responsible for managing the staff, staffing schedules, all bookkeeping including accounts receivable, inventory of all products, and productivity of company’s profitability.
  • My focus was on the salon’s guest experience to ensure 100% satisfaction with the services provided.
09/2012 to 2014 Experience Specialist Team Lead Bearcom | Columbia, MD,
  • Delivered the ultimate Verizon Wireless customer experience in our retail stores by creating a welcoming and exciting store environment. Introduced customers to the store, direct customer traffic and promote store exploration.
  • Ensured customers needs are met in a timely manner and completely resolved customer issues. Delivered the ultimate one-on-one coaching experience to customers by demonstrating product and accessory functionality.
  • Facilitated wireless workshops with groups of customers in order to demonstrate and educate them on a variety of technology solutions, including the latest and greatest smartphones, tablets and smart accessories.
  • Contributed to the overall health and performance of the retail store by supporting daily business operations, including selling technology solutions, stocking inventory, and processing customer transactions when needed.
09/2011 to 09/2012 District Marketing Manager Verizon Wireless | City, STATE,
  • Managed event requests, evaluation and research to identify opportunities for community investment and involvement that matches Verizon’s Marketing goals and budgets.
  • Coordinated corporate employee events such as Regional Kick Offs, Grand Openings, Sales Rallies, and Regional Picnics. 
05/2010 to 09/2011 Solutions Specialist Verizon Wireless | City, STATE,
  • Responsibilities included driving in-store sales with enthusiasm about the latest innovative technology and top-notch customer service.
  • Listened to the customer and found just the right solution for technology needs. Demonstrated world-class technology to customers every day and impacted the way they live, work, and play. Excited customers about new solutions and proposed the best options and features along with the benefit.
  • Helped them choose what to buy and closed the sale. Most importantly, built customer relationships to earn their trust and long term loyalty.
07/2006 to 05/2010 Sales Leader / Photographer / Marketing Advocate The Picture People | City, STATE,
  • Responsible for driving revenue, such as, selling photographer’s photographs to the customers.
  • Also responsible for selling memberships, and high priced merchandise. Generated creative ideas and assisted with special events to drive sales and bookings required by needs of the business.
  • Critiqued, trained, and developed photographers to become more familiar and advanced in their photography roles.

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Resume Overview

School Attended

    Job Titles Held:

    • Inflight Supervisor
    • Flight Attendant
    • Salon Manager
    • Experience Specialist Team Lead
    • District Marketing Manager
    • Solutions Specialist
    • Sales Leader / Photographer / Marketing Advocate


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