independent general adjuster resume example with 3+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Links
www.linkedin.com/in/JessicaClaire
Professional Summary
Experienced claims adjuster and administrator with proven success in office leadership,human resources management, financial operational excellence and clerical organizational development. Possess a keen understanding of elements within the private sector of insurance and public service government and non-profit entities. Recognized for inspiring team members to excel, leading on boarding processes and encouraging creative work environments.
Skills
Account receivable/payable auditing
High volume inventory tracking and reconciliation
Customer service oriented
Adaptable, fast-track learner
Team management & HR on boarding management
Cross-department communications
Experienced in Microsoft Office Suite Programs (Word, Excel, Outlook, Powerpoint) and Mac OS systems
Independent General Adjuster , 07/2019 to 10/2020 Premier Insurance Services LLC – City, STATE,
Directed claims negotiations within allowable limit of $1,500,000 and supported successful litigations for advanced issues.
Collected and tracked evidence in support of legal processes.
Conducted thorough property investigations to identify and classify damages for customer claims.
Determined liability outlined in coverage and assessed documentation such from police and third party contractors to understand damages incurred.
Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
Investigated and assessed damage to property and reviewed property damage estimates.
Monitored social media and online sources for fine art, numismatics and jewelry industry trends.
Resolved conflicts and negotiated mutually beneficial agreements between Insureds and Underwriters.
Managed quality assurance program, including on-site evaluations, internal audits and operations security inspection surveys for policy compliance.
Conducted on-site risk assessments and security inspections on business operations, alarm systems, safe specifications, etc, CCTV cameras, etc.
Drafted detailed Loss Investigation reports for transmission to Underwriters.
Managed junior claims specialists, assisted in payroll, conducted mediation, lead onboarding process for new hires
Directed claims negotiations within allowable limit of $Amount and supported successful litigations for advanced issues.
Cyber Criminal Investigator , 04/2018 to 07/2019 Golden State Investigations Inc. – City, STATE,
Identified witnesses and collected statements to gather information and pursue remedies for violations of legal standards.
Gathered facts from interviews of suspects, witnesses and complainants.
Delivered calm, professional testimony to support case evidence, establish timelines and offered expertise.
Drafted thorough legal declarations outlining investigations in support of motions presented to the Superior Court of California by chief legal counsel resulting in the exonerations of over $800,000 in outstanding warrants.
Followed constitutional standards to properly obtain and execute warrants for arrests and searches.
Collected documentation such as witness statements, video recordings and photographs to support case findings.
Monitored active cases and submitted incentive/payroll reports as well as investigator invoices for all field agents to the corporate office.
Scheduled weekly investigator and field agent meetings.
Managed onboarding processes for newly hired field agents.
Development Processor & Office Automation GS-03, 07/2014 to 11/2015 National Archives & Records Administration – City, STATE,
Processed foundation membership contracts and renewals resulting in over $700,000 in museum revenue.
Logged and created museum donor reports, processed forecasts for exhibit revenue and visitor turnouts
Assisted in the coordination and security protocols of museum events such as the 2016 Republican GOP debate & 2015 Reagan National Defense Forum.
Created and submitted federal purchase requisitions on agency operational expenses to the Office of Personnel Management and identified 30% in operational expense savings.
Submitted federal revenue deposits to the Bureau of Fiscal Service in regular amounts above $100,000.
Engaged in high-volume filing in accordance with the government regulated file plan.
Conducted inventory reconciliations on primary source documents totaling in value of over $1 million.
Education
Bachelor of Arts: Political Science And Government, Expected in 06/2017 to University Of California - Los Angeles - Los Angeles, CA GPA:
Member of Phi Theta Kappa and Golden Key International Academic Honor Societies
Received Blue & Gold Honor Scholarship covering 100% tuition at UCLA
Graduated Cum Laude
Dean's List
Coursework in Statistics, Civil leadership, Public works and Administration, Microeconomics I, Macroeconomics II, Political methods and models
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