I am a full-time college student studying the field of Communications. I am looking for a part-time position where I can effectively expand my communication skills, as well as serve the community.
Participated in various incentive programs and contests designed to support achievement of production goals. Developed promotional programs to optimize revenue levels. Managed projects according to timeline and seasonal changes. Organized and maintained accessories. Tracked current and emerging fashion and consumer trends. Created new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Managed quality communication, customer support and product representation for each client. Guaranteed positive customer experiences and resolved all customer complaints.
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized the sales floor to meet company demands. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Fulfilled customer shipping needs using UPS and UPS methods. Trained all new associates on store procedures and policies. Worked closely with the district manager to formulate and build the store brand.
Performed puppet and improvisation shows. Entertained guests as a performer, and as a mascot.
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