Highly enthusiastic customer service professional with 10+ years client interface experience. Personable and responsible Cashier with 5+ years in retail. Solid team player with upbeat, positive attitude.
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Customer Interface
Customer Service
Created new processes and systems for increasing customer service satisfaction. Achieved high sales percentage with consultative, value-focused customer service approach. Computed accurate sales prices for purchase transactions.
Help with daily activities of an elderly man in his late 80s. Daily recreation, whether it be taking him to do his grocery shopping or going for a drive by the Westerly Beaches. Making sure his medications are taken on time. Light housekeeping and cleaning. Make sure he does his daily hygiene routine.
I am the Owner/ Operator of NV Cleaner. I have held client accounts for 2+ years. I offer cleaning, and maid services.
Worked as a team member performing cashier duties, product assistance and cleaning. Guaranteed positive customer experiences and resolved all customer complaints. Designed and suggested new display and drink ideas to improve accessibility to merchandise, which increased sales. Replenished merchandise shelves with items from the stockroom. Increased store sales by upselling merchandise.
Use proper safety procedure and protocol when providing services to Hotel guests. I am Per-Diem based, and will fill in when they are over booked.
I am thankful that I had the opportunity to stay at home during my pregnancy, and after. Now that my daughter is 5 years old and off to school, I am now wanting to venture into the workforce in a rewarding position.
Cross-trained and provided back-up for other customer service representatives when needed. Generated leads for new sales through telephone and email contact with guests. Replenished pamphlet shelves with items from the stockroom.
Coursework in Business, Marketing and Communications
Companies Worked For:
School Attended
Job Titles Held:
Degrees
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