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Inbound Sales Rep Tsr Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
I am a highly enthusiastic customer service professional with over 25 years of client interface experience.
Highlights
  • Active listening skills
  • Seasoned in conflict resolution
  • Sharp problem solver
  • Energetic work attitude

  • Customer service expert
  • Strong organizational skills
  • Courteous demeanor
  • Adaptive team player
Education
, Expected in High school diploma : - GPA :
, Expected in 1986 high school Galloway : - GPA : College preparatory curriculum. You might want to include your GPA here and a brief summary of relevant coursework, awards, and honors. ohio university athens oh
Accomplishments
Sold over 20 million dollars of real estate.  Managed the renovation of 16 different properties and completed all projects on time and within budget.  Lead facilitator of Discover Card Inc. " Quality ways and means" training program at the recovery collection call center.
Experience
Safelite Auto Glass - inbound sales rep TSR
City, STATE, 2016 - Current
Handle a variety of inbound calls from potential safelite customers. Advise customers on the benifits of safelite and schedule them for service. I have received an 80% or above satisfaction rating every month I have been employed from the customers that I have serviced.
Fed Ex Ground - manager/delivery driver
City, STATE, 09/2014 - 11/2015
  • Managed the daily work flow of 13 delivery drivers.
  • Met daily with FedEx management to resolve any and all customer complaints, disputed deliveries and incorrect deliveries.
  • Filled in on delivery routes when our drivers were on vacation or off sick.

Home - Stay at home parent
City, STATE, 2008 - 09/2014
Handled the daily needs of my twin daughters from 3 months of age until they started first grade in 2014.
Brockmeyer & Assoc Inc. - Realtor/property manager/construction project manager
City, STATE, 06/2001 - 10/2011
  • I represented buyers and sellers of residential and commercial real estate.
  • I managed 42 rental units owned by our company.
  • I was responsible for marketing the rental units, showing the units to prospective tenants, collected rents, ensured all maintenance issues were resolved, preformed various maintenance repairs, paid invoices, preformed accounting duties, filed evictions and represented the company in eviction court.
  • I managed the renovation process of 16 different investment properties that were purchased by the company.
  • My duties included determining the overall scope of the renovation, the budget, hired sub-contractors and managed our hourly employees, purchased materials, and ensured that the projects were completed on time and within budget.
  • I was also the construction manager for 2 new home construction projects.
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Century 21 Brockmeyer & Assoc Inc. - Sales manager/Realtor
City, STATE, 03/1996 - 05/2001
  • Assisted sales agents in resolving any issues they had in their day to day sales business.
  • Facilitated sales training classes.
  • Interviewed prospective sales agents and represented buyers and sellers of real estate.
  • Senior collection specialist discover card services inc.
Discover Card Services Inc - Sr. collection specalist
City, STATE, 1991 - 02/1996
  • Contacted delinquent card members and persuaded them to pay their balance due in full.
  • Facilitated the "Quality ways and means" training program to over 200 employees over an 8-month period.
References
upon request

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Resume Strength

  • Personalization
  • Target Job

Resume Overview

School Attended
Job Titles Held:
  • inbound sales rep TSR
  • manager/delivery driver
  • Stay at home parent
  • Realtor/property manager/construction project manager
  • Sales manager/Realtor
  • Sr. collection specalist
Degrees
  • High school diploma
  • high school Galloway

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