Increased office organization by developing more efficient filing system and customer database protocols.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Planned and executed all aspects of a major office headquarter move.
Work Experience
In school youth case manager February 2015 to CurrentHanac Youth Services － Astoria, NY
Conducts outreach and recruitment of participants, developed and maintains contacts with community organizations and educational institutions for outreach, recruitment and positive public relations,
Presented information regarding youth programs and services to community groups and organizations, oriented youth to the services and eligibility requirements of the WIA program in both group settings and individually, determined eligibility and assisted participants with enrollment into programs,
Assisted youth with career planning and career selection, assessed youth employment and training, assisted participants in identifying and addressing barriers to employment, referred services within the one-stop system as appropriate, provided case management services to youth working to obtain a High School Diploma and pursue higher education,
Provides job development and appropriate job referral to WIA youth participants, conducts follow-ups with youth regarding their job search, and monitored youth performance outcomes.
SYEP Program Coordinator March 2013 to January 2015
Conducted and supervised Service Learning Projects, orientation and enrollment of participants in the program.
Maintained and updated participant Payroll records, by designing systems to collect, calculate and enter data.
Maintained current partnerships, recruited new worksites (exceeding worksite recruitment in the private sector by 56%).
Recruited and directly supervised a solid team of twelve monitors for independent and productive worksite supervision.
Executed mediation remedies on incident reports, employee retention and SYEP participants.
Activity specialist/group leader October 2011 to February 2013
Assisted children after school children with tutoring, homework help, arts and crafts.
Developed lesson plans to comply with DOE's STEM curriculum for grades k-5.
Classroom management up to thirty children including, special education and students with individualized educational plans.
Supervised student transportation to various activities such as lunch, snack, homeroom, gym, playground and auditorium.
Education
Concentration in psychology and EMT training, researched Social Network's effect on social behavior. : PresentQueensborough Community College
