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Identification Supervisor Resume Example

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IDENTIFICATION SUPERVISOR
Summary

Motivational Supervisor with 17 years of experience monitoring, coordinating and allocating efforts of medium to large groups of employees to achieve organizational goals. Proven track record of development and implementation of practical continuous improvement processes. Skilled at managing employee's performance including appraisals, support, training and discipline.

Skills
  • Processes and procedures
  • Process improvement
  • Goal-oriented
  • Leadership
  • Mentoring and coaching
  • Data analysis and reporting
  • Contract development and management
  • Personnel management
  • Complaint resolution
  • Systems and automation applications
  • Public speaking
  • Lead generation
  • Issue and conflict resolution
  • MS Office
  • Supervision
  • Project organization
  • Team building
  • Customer service
  • Problem resolution
  • Relationship development
  • Communications
  • Security systems
  • Administrative support
  • Operational improvement
  • Team management
  • Organization
  • Planning and coordination
  • Inventory management
Experience
Identification Supervisor
City, StateCompany Name/Oct 2020 to Current
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Developed position rotation to support continuous improvement and operator development.
  • Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
  • Realigned workflows with changing business demands by evaluating processes and employee strengths.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Created training manual for all employees to use as reference guide.
  • Provided ongoing training to address staff needs.
  • Coached and mentored [Number] staff members through constructive feedback to develop long-term career goals.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Conducted evaluations and reviews for 15 employees.
  • Performed scheduled and surprise inspections of worksites to gauge technician skill and performance in field.
  • Enhanced group productivity by developing and implementing new strategies.
Jail Records Supervisor
City, StateCompany Name/Feb 2005 to May 2011
  • Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.
  • Mentored new employees on [Task] and [Task] and delivered constructive feedback to increase understanding of job duties.
  • Coordinated office activities and operations to secure efficiency and compliance with company policies.
  • Automated office operations, managing client correspondence, payment scheduling, record tracking and data communications.
  • Conducted [Timeframe] performance evaluations of office staff to monitor progress and productivity and recommend promotions, corrective or disciplinary actions.
  • Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
  • Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.
  • Monitored office inventory to maintain adequate supply levels and order products.
  • Recruited, trained and developed dynamic administrative team, supporting all corporate growth and productivity objectives.
  • Mitigated regulatory risks by guaranteeing program requirements adhered to Ohio Revised Code compliance standards.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Trained 10 employees on best practices and protocol while managing teams to maintain optimal productivity.
  • Performed billing, collection and reporting functions for Hamilton County Sheriff's office generating over $100,000 annually.
Identification Technician
City, StateCompany Name/May 2002 to Feb 2005
  • Assisted with taking all photographs of and fingerprints.
  • Submitted pieces of evidence supervisors and prosecutors for evaluation and use in legal proceedings.
  • Communicated with supervisors about necessary filing, transcribing or documentation requirements for different pieces of evidence.
  • Monitored evidence inventories and double-checked accuracy and security of handling procedures to support effective investigations and eventual prosecution.
  • Handled pieces of evidence in processing labs to examine, identify and accurately classify items.
  • Briefed employees on how to process specific types of evidence, protect chain of custody and support case requirements.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Created agendas and communication materials for team meetings.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Data Processing Officer
City, StateCompany Name/May 2000 to Jun 2002
  • Updated inmate information in Jail Management system, Live Scan Fingerprint System, Mug Shot System.
  • Analyzed online data for overall completeness and entered additional data required.
  • Operated and maintained data processing and peripheral equipment and called in outside technical support for specialized service.
  • Checked and validated incoming data for customer base, researching and correcting errors promptly.
  • Developed expertise on various data applications and trained other company personnel on use of applications.
  • Input client information into company database to provide leaders with quick access to essential client data.
  • Proofread documents, editing materials to correct grammar and spelling mistakes.
  • Reviewed and updated account information in company computer system.
  • Volunteered to assist with special office projects, successfully completing all tasks prior to deadlines.
  • Adhered to strict data confidentiality policies to prevent information leakage.
  • Identified and corrected data entry errors to prevent duplication across systems.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
Education and Training
Bachelor of Arts: Liberal Arts And SciencesUniversity of Mount Saint Joseph May 2000City, State
Certification in Regional, State And National DatabasesRegional Crime Information CenterMay 2001City, State

These classes allowed me to examine And add information to individual arrest data regionally, State of Ohio and nationally.

Qualified Fingerprint Examiner Federal Bureau of Investigation 10 Print Examiner Aug 2002City, State
Organizational LeadershipXavier UniversityCity, State

This was a 5 week class that examined best practices to lead an organization. These classes examined my personal leadership style and gave examples of how to utilize these in the office environment.

Hobbies

Member of the Our Lady of Victory Holy Smokes BBQ Team

Youth football, baseball, softball coach.

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Resume Overview

School Attended

  • University of Mount Saint Joseph
  • Regional Crime Information Center
  • Federal Bureau of Investigation 10 Print Examiner
  • Xavier University

Job Titles Held:

  • Identification Supervisor
  • Jail Records Supervisor
  • Identification Technician
  • Data Processing Officer

Degrees

  • Bachelor of Arts : Liberal Arts And Sciences
    Certification in Regional, State And National Databases
    Qualified Fingerprint Examiner
    Organizational Leadership

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