ics product manager resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -

Responsive team leader with a strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and proactive business professional with good communication skills and a positive attitude.

  • Stock management
  • POS systems operations
  • Customer relations
  • Issue resolution
  • Sales strategies
  • Sales techniques
  • Driving business growth
  • Leadership development
  • Building brand awareness
  • Dedicated team player
  • Barcode scanning
  • Excellent multi-tasker
  • Reliable and dependable
  • Proficient in MS Office
  • Positive outlook
  • Personnel training and development
  • Inventory control procedures
  • Inventory control
  • Employee training
  • Team leadership
  • Relationship selling
  • Detail-oriented
  • Time management
  • Organized
12/2018 to Current
ICS Product Manager Scheels Sports Eau Claire, WI,
  • Successfully led key projects which resulted in the launch of a new product line.
  • Planned and executed collecting 1 year worth of data from various Meat Processing plants in order to successfully build a tracking system for tool accountability.
  • Evaluated effectiveness of training by surveying trainees and managers and collecting before-and after-data showing training impact.
  • Coached and trained Wolff Industries sales team on the new product Wolff Inventory Control System Product Line
  • Research and development
  • Presentations to clients
  • Responsible for Sales for the East Coast from Deleware down to Georgia
10/2016 to 12/2018
Sales Dynamite Tukwila, WA,
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Retained product, service and company policy knowledge to serve as a resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Offered product and service consultations and employed upselling techniques.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Negotiated and closed deals with minimal oversight.
  • Trained clients on proper scissors sharpening techniques and performed safety checks while on job sites.
  • Lead loom blade project for Wolff Industries.
05/2015 to 10/2016
Assistant Store Manager Best Buy Oakdale, MN,
  • Achieved Daily sales, budget and other targeted goals.
  • Increased sales by 10% over 6 month period.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
  • Coached and developed store associates through formal and informal interactions.
  • Mentored team on effective upselling and cross-selling techniques.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Processed credit and debit card payments and returned proper change for cash purchases.
  • Collaborated with department heads to identify opportunities, develop timely solutions and create action plans.
03/2011 to 05/2015
Home Theater Supervisor Best Buy Co Inc. City, STATE,
  • Trained 50 plus-person teams in sales and marketing tactics to close business deals and bring in new clientele.
  • Aligned sales team members with objectives and revitalized operations to improve revenue and margin.
  • Maintained current knowledge of market trends, business practices and latest products to share with new home theater customers.
  • Improved all statistical categories through careful and strategic leadership of department activities.
  • Promoted unparalleled service and world-class experiences for every guest.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Collaborated with internal personnel and clientele to improve store operations and address concerns quickly.
  • Implemented top-down selling and product placement strategic plans, realizing sales revenue increase $10,000 within 6 months.
Education and Training
Expected in 05/2011 to to
Associates: Business Management
Greenville Technical College - Greenville, SC
Expected in 05/2006 to to
High School Diploma:
Wren High School - Piedmont, SC

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Resume Overview

School Attended

  • Greenville Technical College
  • Wren High School

Job Titles Held:

  • ICS Product Manager
  • Sales
  • Assistant Store Manager
  • Home Theater Supervisor


  • Associates
  • High School Diploma

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