i t specialist production manager resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Reliable Manager demonstrating high level of ownership and initiative. Quick and effective at decision-making and learning skills while maintaining excellent customer service throughout sales experience. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

  • Problem-solving abilities
  • Sales expertise
  • Project management abilities
  • Product organization
  • Retail sales customer service
  • Issue and conflict resolution
  • Salesforce Management
  • Marketing
  • Team building
  • Microsoft Office expertise
  • Superb time management
  • Market research and analysis
  • Product Sales
  • Forklift driver
  • Hand tool operations
  • Basic welding skills
  • First Aid/CPR
  • Machine assembly
  • Wiring and soldering
  • Electronic troubleshooting
  • Team management
  • Inbound and Outbound Marketing
  • Data collection processes
  • Marketing strategy
  • Team training
  • Carpentry skills
  • Exterior and interior painting
  • Roof maintenance
  • Plumbing
  • Landscaping and groundskeeping
  • Driving and transportation
I.T. Specialist/production Manager, 05/2018 - 03/2020
Pepsico Littleton, CO,
  • Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.
  • Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
  • Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Reviewed production orders, schedules, delivery dates and inventory levels to determine product availability.
  • Established and adjusted work procedures to meet production schedules.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Developed measures to improve production methods, equipment performance and quality.
  • Trained, developed and counseled employees to develop high performing team.
  • Budgeted monthly departmental expenses and implemented cost controls.
  • Monitored staff activities to meet compliance, productivity and revenue goals.
  • Coached team on company policies, procedures, and best practices to enhance operational efficiency, employee productivity and subsequently decrease labor costs.
  • Developed business and marketing plans and prepared monthly financial reports.
  • Outlined research findings in detailed documentation to support decision making by project managers, clients and other marketing team members.
  • Modified ads to align with target demographics and increase click rates.
  • Strategized approaches to meet objectives and capitalize on emerging opportunities.
  • Developed and maintained strong client relationships to facilitate smooth discussions and timely strategy updates.
  • Sought out new vendors for services such as video production as well as materials to complete marketing objectives.
Sales/Supervisor, 04/2015 - 12/2017
Countrywide Periodicals City, STATE,
  • Utilized scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
  • Gave information about available products and services including membership details and purchase advantages.
  • Handled inbound telephone calls from interested customers.
  • Set up new accounts and listed personal, demographic and payment information in system.
  • Dialed past and prospective client phone calls to update on newest products and services, inquiring as to current and future needs and setting appointments to pursue opportunities.
  • Trained new hires and led team of [Number] telemarketers.
  • Complied with company policies, objectives and communication goals.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Established and maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Conveyed project information consistently and quickly to resolve issues and deliver constructive feedback.
Salesman, 03/2010 - 06/2015
Automatic Auto Finance City, STATE,
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Worked with off-site locations to find desired items for customers.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Showcased vehicle features and took customers on test drives in local area.
  • Met incoming customers at door to guide through showroom and sales lot.
  • Received and routed incoming calls and correspondence to promote timely communication.
  • Created agendas, meeting notes and other documents to enhance collaborative process.
  • Assisted production and distribution of memos, newsletters, email updates and other forms of communication.
  • Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
  • Prepared packages for shipment by generating invoices and setting up courier deliveries.
  • Maintained organized filing system of paper and electronic documents.
Education and Training
High School Diploma: , Expected in 11/2007
Dayton High School - Dayton, NV
Status -

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Resume Overview

School Attended

  • Dayton High School

Job Titles Held:

  • I.T. Specialist/production Manager
  • Sales/Supervisor
  • Salesman


  • High School Diploma

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