Talented Contract Manager with seven years of experience leading teams in contract management and customer relationship management. Adept in managing grants and contracts of various sizes. Skilled in leading all efforts of proposal formulation, devising targeted strategies to approach new opportunities and presenting recommendations for new contracts. Well-versed in all aspects of State Contract management from a financial perspective with skill in budgeting and accounting.
Highlights
Florida Certified Contract Manager (FCCM)
Contract development
Knowledge in State procurement procedures
Florida Accountability Contract Tracking System Administrator
My Florida Market Place (MFMP) account holder
Florida Accounting Information Resource (FLAIR) user
Financial Information System (FIS) user
Axium HR Pro user
Driver and Vehicle information Database (DAVID) administrator
Fluent in English and Spanish
Microsoft Office expertise
State Budget preparation and monitoring
Accomplishments
Negotiated over 5+ Million dollars contracts for the State of Florida
Initiated two key partnerships which resulted in $1.7 million revenue growth
Improved office organization by compiling quarterly budget reports, financial spreadsheets, organizational charts/comps, and data reports using advanced Microsoft Excel functions.
Acted as organization first-point-of-contact in communications with vendors, personnel, and clients
CSL "Cultivating Successful Leaders" class Graduate
Planned and executed corporate meetings, lunches and special events for groups of 20+ employee
Experience
07/2018 to Current
Human Services Program Consultant I Mercy Healthcare – Springfield, MO,
Contract Manager to HIV/AIDS Program Office and Departments' Specialty Pharmacy
Maintained comprehensive electronic and paper files for all contracts and agreements
Conducted budget monitoring for all contracts and agreements
Issued regular tracking management reports covering current status and upcoming milestones for contracts
Managed and controlled execution of contracts ranging from $500,000.00 to $5+ Million
Monitored contracts' performance to detect non-compliance with terms and deficient returns and provided proactive resolutions
Processed timely and complete billing by documenting milestones and submitting accurate invoices
Analyzed new laws and regulations to identify required changes for proactively adjusting agreements and systems
Performed daily reconciliation of open purchasing orders
Procure supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills
Administrator for CareWare Data base for DOH-Hillsborough, Responsibilities including but no limited to: add/ remove users, complete CARF Forms, maintained updated user lists
Administrator for DAVID System. Responsibilities including but not limited to: Monitoring FDOH users usage, add/remove users, create quarterly reporting to HSMV
11/2016 to 07/2018
Human Services Program Analyst- Contract ManagerFlorida Department Of Health – City, STATE,
Maintained up-to-date and comprehensive electronic and paper filling for Specialty Care Clinic contracts and agreements
Budget Monitoring for all agreements between providers and Florida Department of Health
Tracked contracts for management and issued regular tracking reports covering current status and upcoming milestones.
Managed, and controlled execution of agreements ranging from $25,000.00 to $250,000.00.
Monitored contracts' performance to detect non-compliance with terms and deficient returns and organize proactive resolutions.
Supported timely and complete billing by documenting milestones and submitting accurate invoicing paperwork.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Administrator for CareWare Data base for DOH-Hillsborough, Responsibilities including but no limited to: add/ remove users, complete CARF Forms, maintained updated user lists
Administrator for DAVID System. Responsibilities including but not limited to: Monitoring FDOH users usage, add/remove users, create quarterly reporting to HSMV
06/2014 to 10/2016
Administrative Assistant IFDOH-Hillsborough County – City, STATE,
Educated over 350 clients about governmental breast cancer treatment options and answered related questions
Drafted and revised reports, articles and background papers for program eligibility
Assessed clients’ eligibility for federal and state benefits programs
Wrote detailed quarterly reports outlining grant progress
Purchasing agent for Breast and Cervical program, as well as for Community Health division when needed
Promoted healthy habits and practices in outreach materials and presentations utilized during outreach events
Maintained up-to-date and comprehensive electronic and paper filing systems
Trained in-house staff members in evaluation, data collection, analysis and reporting strategies
Entered approximately 1,200 client demographics and medical records in centralized database for progress tracking
Executed accounts receivable reporting enhancements and reconciliation procedures
02/2011 to 06/2014
Administrative and Operational ClerkCMA Walking Clinic – City, STATE,
Managed clinic's medical supply inventory, insurance records, patient charts and company files using online tracking systems
Completed and submitted clinical documentation in accordance with agency guidelines
Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes
Managed incoming and outgoing calls for busy medical office
Scheduled and confirmed appointments for entire management team
Directly supported management in operation workflow.
Handled and processed confidential patient information.
Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Translated documentation for company, and in person translation.
Education
Expected in
: English For Academic Purposes Hillsborough Community College - Tampa, FL GPA:
Minor in EAP
Professional development completed in English for Translation and Academic purposes.
Expected in 2007
Bachelor of Arts: Advertising Universidad Medellin - Medellin, Colombia , GPA:
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