Collaborated on program operations with managers, including offering feedback from participants and improvement recommendations.
Managed support services and fostered communication among social workers, Mental Health therapists, hospital staff and patients.
Kept close eye on behavior and emotional responses of clients, consulting with doctors to address concerns and protect each person from any harm.
Answered multi-line phone systems to manage incoming and outgoing calls for busy Nursing department.
Enhanced office efficiency by handling 100+ callers per day.
Maintained current and accurate medical records for over 200 patients.
Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
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