Human Resources & Training Manager Resume Example
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HUMAN RESOURCES & TRAINING MANAGER
Summary
Educated, professional, and confident with years of human resources, management, and training experience in a fast-paced business environment. Experience in positions where communication, compassion, and integrity are paramount.
Skills
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Professional Experience
January 2014 to January 2020
Bj's Restaurants, Inc.Mcallen , TXHuman Resources & Training Manager
- Recruited, interviewed, and hired applicants for direct care and house management positions for multiple Individual Supported Living (ISL) homes within MO.
- Established rapport and communicate expectations from initial interview.
- Assigned work locations based on needs of company and employee.
- Assisted with on-boarding documents and new employee trainings as required by the Dept. of Mental Health.
- Communicated all pertinent information to house managers about new hires.
- Assisted house managers with documentation for counseling, disciplinary action, and terminations for direct care staff.
- Encouraged good communication and employee retention while mediating issues.
- Administered general HR functions including enforcingof attendance and work performance policies, state and federal labor policies, FMLA, minimum wage, etc.
- Worked collaboratively with house managers with annual performance reviews and intermittent merit raise reviews of direct care staff and determining pay increases.
- Evaluated and conferred with Executive Director manager work performance and assignments for house mangers.
- Handled all concerns by direct care staff, management, and individuals outside the company by gathering all pertinent information, consulting company policy, Executive Director, and others to determine best solution.
- Worked collaboratively with HR Assistant on large projects including Annual Training & Skills Fair, preparation of bi-annual DMH survey of all personnel files, investigations of abuse & neglect, and unemployment claims.
- Provided direct supervision of HR Assistant, interns, and direct care floats.
- Evaluated new employee current certifications and additional trainings needed as required by DMH.
- Coordinated master schedule for trainings for all staff on an ongoing basis..
- Conducted professional development training at managers' meetings and monthly New Employee Orientation.
- Developed new methods and tools, including New Employee Training Guidelines for managers to establish relationships and good training for new staff.
- Assessed needs, materials, and content for management training.
- Presented improved communication techniques and professional behavior as it relates to setting expectations for direct care staff.
May 2012 to October 2013
B. Braun Medical Inc.Englewood , NJStaffing Coordinator for Inpatient Nursing
- Executed the daily challenge to coordinate appropriate staffing for inpatient nursing units on a shift by shift basis, taking into account patient census and acuity levels.
- Offered creative solutions to solve staffing problems during times of high census and acuity by offering incentives through scheduling, premium pay, and assignments.
- Input and reconciled extensive timekeeping entries in web-based database for 120+ employees with near perfect accuracy on a bi-weekly basis.
- Applied hospital policies for attendance, sick time, vacation, FMLA, and disciplinary action evenly and fairly.
- Investigated and gathered budget and productivity reports for analysis for director and COO.
- Served in a key role in the transition to a unified set of policies for the SSM Mid-Missouri Region.
- Maintained policies on SSM Intranet website.
- As a part of nursing administration, assisted and supported families of CCU patients.
- Maintained confidentiality in matters of nursing personnel and patients.
October 1995 to May 2012
AUDRAIN MEDICAL CENTERCity , STATEPharmacy IV Technician
- Prioritized and initiated physician medication orders into computer order entry system
- Prioritized medication deliveries based upon level of urgency
- Maintained inventory in 20+ automatic medication dispensing machines
- Used aseptic technique within a laminar-flow hood to prepare the daily workload of IV admixtures, chemo therapy, and those medications vital for the preparation of organ harvest
- Maintained inter-department billing in web-based database
- Collaborated with local pharmacies in medication exchanges while maintaining dispensing records
- Developed and implemented extensive training regimen for new pharmacy employees.
Education
Columbia College
CityBUSINESS ADMINISTRATIONBachelor of Arts
CityBUSINESS ADMINISTRATIONBachelor of Arts
- Cum laude graduate
- Alpha Chi Honor Society Member
Volunteer Work
St. Brendan Church & School, Mexico, MO
- Confirmation Teacher for Youth 2018-2020
- Ed & Mary Dubbert Volunteer Award 2011
- Treasurer, Holy Smokes Fall Festival 2012-2017
Boy Scouts of America, Great Rivers Council
- Chair, Friends of Scouting program
- 2010 Camp Director, District Day Camp, 2004, 2005, 2006
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Resume Overview
School Attended
- Columbia College
Job Titles Held:
- Human Resources & Training Manager
- Staffing Coordinator for Inpatient Nursing
- Pharmacy IV Technician
Degrees
- BUSINESS ADMINISTRATION Bachelor of Arts
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