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Human Resources & Training Manager Resume Example

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HUMAN RESOURCES & TRAINING MANAGER
Summary

Educated, professional, and confident with years of human resources, management, and training experience in a fast-paced business environment. Experience in positions where communication, compassion, and integrity are paramount.

Skills
  • Superior communication
  • Highly organized
  • Maintain confidentiality
  • MS Office
  • Relationship development
  • Problem resolution
Professional Experience
January 2014 to January 2020
FINCK SUPPORTED LIVING SERVICES OF MISSOURIAuxvasse, MOHuman Resources & Training Manager
  • Recruited, interviewed, and hired applicants for direct care and house management positions for multiple Individual Supported Living (ISL) homes within MO.
  • Established rapport and communicate expectations from initial interview.
  • Assigned work locations based on needs of company and employee.
  • Assisted with on-boarding documents and new employee trainings as required by the Dept. of Mental Health.
  • Communicated all pertinent information to house managers about new hires.
  • Assisted house managers with documentation for counseling, disciplinary action, and terminations for direct care staff.
  • Encouraged good communication and employee retention while mediating issues.
  • Administered general HR functions including enforcing of attendance and work performance policies, state and federal labor policies, FMLA, minimum wage, etc.
  • Worked collaboratively with house managers with annual performance reviews and intermittent merit raise reviews of direct care staff and determining pay increases.
  • Evaluated and conferred with Executive Director manager work performance and assignments for house mangers.
  • Handled all concerns by direct care staff, management, and individuals outside the company by gathering all pertinent information, consulting company policy, Executive Director, and others to determine best solution.
  • Worked collaboratively with HR Assistant on large projects including Annual Training & Skills Fair, preparation of bi-annual DMH survey of all personnel files, investigations of abuse & neglect, and unemployment claims.
  • Provided direct supervision of HR Assistant, interns, and direct care floats.
  • Evaluated new employee current certifications and additional trainings needed as required by DMH.
  • Coordinated master schedule for trainings for all staff on an ongoing basis..
  • Conducted professional development training at managers' meetings and monthly New Employee Orientation.
  • Developed new methods and tools, including New Employee Training Guidelines for managers to establish relationships and good training for new staff.
  • Assessed needs, materials, and content for management training.
  • Presented improved communication techniques and professional behavior as it relates to setting expectations for direct care staff.
May 2012 to October 2013
SSM Health St. Mary's Hospital-AudrainMexico, MOStaffing Coordinator for Inpatient Nursing
  • Executed the daily challenge to coordinate appropriate staffing for inpatient nursing units on a shift by shift basis, taking into account patient census and acuity levels.
  • Offered creative solutions to solve staffing problems during times of high census and acuity by offering incentives through scheduling, premium pay, and assignments.
  • Input and reconciled extensive timekeeping entries in web-based database for 120+ employees with near perfect accuracy on a bi-weekly basis.
  • Applied hospital policies for attendance, sick time, vacation, FMLA, and disciplinary action evenly and fairly.
  • Investigated and gathered budget and productivity reports for analysis for director and COO.
  • Served in a key role in the transition to a unified set of policies for the SSM Mid-Missouri Region.
  • Maintained policies on SSM Intranet website.
  • As a part of nursing administration, assisted and supported families of CCU patients.
  • Maintained confidentiality in matters of nursing personnel and patients.
October 1995 to May 2012
AUDRAIN MEDICAL CENTERMexico, MOPharmacy IV Technician
  • Prioritized and initiated physician medication orders into computer order entry system
  • Prioritized medication deliveries based upon level of urgency
  • Maintained inventory in 20+ automatic medication dispensing machines
  • Used aseptic technique within a laminar-flow hood to prepare the daily workload of IV admixtures, chemo therapy, and those medications vital for the preparation of organ harvest
  • Maintained inter-department billing in web-based database
  • Collaborated with local pharmacies in medication exchanges while maintaining dispensing records
  • Developed and implemented extensive training regimen for new pharmacy employees.
Education
Columbia College
Columbia, MOBUSINESS ADMINISTRATIONBachelor of Arts
  • Cum laude graduate
  • Alpha Chi Honor Society Member
Volunteer Work

St. Brendan Church & School, Mexico, MO

  • Confirmation Teacher for Youth 2018-2020
  • Ed & Mary Dubbert Volunteer Award 2011
  • Treasurer, Holy Smokes Fall Festival 2012-2017

Boy Scouts of America, Great Rivers Council

  • Chair, Friends of Scouting program
  • 2010 Camp Director, District Day Camp, 2004, 2005, 2006
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Resume Overview

Companies Worked For:

  • FINCK SUPPORTED LIVING SERVICES OF MISSOURI
  • SSM Health St. Mary's Hospital-Audrain
  • AUDRAIN MEDICAL CENTER

School Attended

  • Columbia College

Job Titles Held:

  • Human Resources & Training Manager
  • Staffing Coordinator for Inpatient Nursing
  • Pharmacy IV Technician

Degrees

  • BUSINESS ADMINISTRATION Bachelor of Arts

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