Highly skilled Project Manager with more than 10 years working experience in cross-functional environments in the U.S. and abroad. Results-oriented Human Resources Professional with extensive employee relations experience, as well as success in simultaneously managing multiple projects
Reduced annual operation costs by quarter of a million by implementing Six Sigma principles which improved customer satisfaction ratings by 87% implementing a new user-friendly interface. Successfully provided and assisted in implementation of new tracking system that resulted in improving care to over a thousand patients in Healthcare environment (DMV) through dedicated employees. Led the Staffing Planning Committee for five years.Created a rewards and incentive program that was cited as the driving force behind branch employee retention.
Management Project Management Track/MBA
References available upon request
E-mail, Internet CPR/First-Aid Certified and Med Certified, PRISM, Human Resources Management System (HRMS), Axxess Technology Solutions.
Accounts receivable, payroll processing, photo, QuickBooks, ADP Certified, Compensation benefits, billing, cash flow, interpersonal, consulting, counseling, CPR, Direction, Planning, quality, QuickBooks, record keeping, Recruiting, Scheduling, seminars, SSI, supervisor, tax, telephone, training materials, documentation, ERP, First-Aid, Human Resources Management, information systems, insurance, leadership, Legal, managing, materials, MS Office (Word, Excel, Power Point, Access, Outlook) Organizing, personnel, policies, PRISM, Procurement, Project Management, MS Project, Visio, Word Perfect, , Allegheny, Kinnser software, Visions, Winsap, SAP, Adobe software.
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