Flexible and focused team player with expertise in customer service HR proficiencies, strategic planning and time management.
Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
Took the initiative to solve problems also took on various special projects. I obtained the necessary information through on-site visits, desk audits, reports, review of known or suspected problem areas, as well as contacts with the field and other appropricsources. I alsoWrote varies Standard Operating Procedures (SOP's), developed Position Descriptions, Crediting Plans (KSA's) and produced numerous Vacancy Announcements. I participated as a member of a team that was responsible for conducting a Management Control Review to audit the records and files of several other USDA State Offices. I developed, prepared and presented a presentation on Prohibited Personnel Practices for USDA employees. I carried out various special projects in other Human Resource assigned segments and program areas.
Please Note: My job duties were similar at both agencies.
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