Montgomery Street, San Francisco, CA 94105
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Exceptional Project Manager successful at directing change management initiatives requiring fast-paced execution. More than [Number] years in project management in variety of industries. Accomplished [Job Title] offering expertise in process improvement, budgeting and forecasting. Exceptional leader able to operate efficiently and creatively in fast-paced environments. Self-motivated, innovative and goal-oriented management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Able to drive company growth through [Action].
- Workforce improvements
- Investigative research
- Production schedule adherence
- Partnership development
- Status reports maintenance
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- Schedule coordination
- Strategic planning
- Risk management processes and analysis
- Account management
- Performance monitoring
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03/2019 to Current Human Resources Project Manager Asset Mark – Phoenix, AZ,
- Liaised between multiple business divisions to improve communications.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
- Executed on-time, under-budget project management on complex issues for senior leadership.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
- Created and implemented initiatives to improve employee engagement.
- Reduced process lags by accurately managing confidential records for staff members.
- Discovered and resolved complex issues that affected management and business decisions.
- Instructed senior leaders on appropriate employee corrective steps.
- Worked as effective team member while contributing to HR projects.
- Promoted employee buy-in of organizational objectives by ...
- Implemented and coordinated development of HR programs and services.
- Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution.
04/2017 to Current Human Resources Administrative Secretary Kemper Corp. – Fresno, CA,
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
- Oversaw all HR needs for [Number]-employee operation across [Number] locations.
- Collaborated with management to build and implement effective, modern employment policies.
- Administered benefits programs, analyzed compensation and other competitive data.
- Led management of HR policies regarding vacation, sick time, employee benefits, services and employment discrepancies or issues.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Implemented and coordinated development of HR programs and services.
- Analyzed issues and employed improvement processes.
- Provided HR advice and counsel in alignment with firm's employment policy.
- Conducted annual salary surveys and developed, analyzed and updated company salary budget.
- Collaborated with peers to develop and integrate workforce planning and analysis.
- Maintained current understanding of state and federal policies such as EEO and ADA.
- Mitigated project risks with accurate requirements gathering, planning and ongoing problem-solving.
- Worked alongside global business leader to deploy new training strategies.
02/2014 to 04/2017 Legal Secretary Kemper Corp. – Glendale, AZ,
- Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
- Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
- Developed and managed up to [Number] [Type] cases over [Timeframe].
- Liaised between multiple attorneys involved in complex legal issues.
- Carefully reviewed contracts and reported findings to support legal team in development of breach of contract defenses.
- Wrote and filed pleadings with [Type] court on schedule to maximize case success.
- Filed documents with courts on behalf of attorney.
- Developed project management processes to improve [ABC} service to clients.
- Trained [Number] employees in best practices and protocols to ensure maximum productivity.
- Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
- Contacted key witnesses to testify at court hearings.
- Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials and contracts.
- Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
- Conferred with clients and other involved parties to gather and track case information.
- Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
- Communicated with outside vendors on behalf of attorneys and legal departments.
- Answered client calls and responded to inquiries, using open-ended questioning skills to attain applicable information.
- Surpassed specific company objectives by cooperating with staff to implement project initiatives.
- Assisted counsel in preparing answers, providing documentation and information for discovery request.
- Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
- Assisted with client interviews using [Skill] and [Skill] and took meticulous notes for inclusion in reports.
- Reduced project lags by coaching staff on best practices and company processes.
- Strictly adhered to privacy laws to avert possible information breaches and protect client data.
- Arranged for travel for [Number] [Job title]s and determined most cost-effective flight options by contacting travel web sites.
- Contributed to, maintained and updated data repositories for accessibility and to reflect firm standards.
- Directed and coordinated law office activity, including service of subpoenas and scheduling of depositions.
- Scheduled and made appointments for [Number] attorneys.
- Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
- Welcomed visitors to office, communicated arrival to team and managed visit expectations.
- Conducted training and change management processes to improve operations.
- Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
- Supervised and led employees to high performance levels in cross-functional matrix management structure.
07/2010 to 05/2013 Legal Secretary GEICO – City, STATE,
- Organized files for court proceedings.
- Scheduled all appointments, appearances and briefings.
- Entered new cases into company database.
- Answered and directed calls using multi-line switchboard.
- Developed and maintained filing and retrieval systems.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
- Managed over [Number] monthly invoices for organization of [Number] people and maintained accurate processing and verification.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Designed insightful and attractive [Type] presentations.
- Developed new filing and organizational practices, saving company $[Amount] per [Timeframe] in labor expenses.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
- Prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support.
- Completed and mailed bills, contracts, policies, invoices and checks.
- Authored clear and professional business documents, including [Type], [Type] and [Type].
- Increased office participation in special events by creating [Timeframe] newsletter with detailed calendars and other office updates.
- Effectively interacted with [Job Title] and [Job Title] in [Timeframe] meetings, took in-depth notes and disseminated minutes to all attendees.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Increased office efficiency by modernizing document organization systems and effectively implementing [Type] solutions.
Expected in Associate of Arts: Paralegal Studies
Keiser University - Miramar, FL,
GPA:
- Member, [Professional Organization Name], [Year] to Current
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