Exceptional Project Manager successful at directing change management initiatives requiring fast-paced execution. More than [Number] years in project management in variety of industries. Accomplished [Job Title] offering expertise in process improvement, budgeting and forecasting. Exceptional leader able to operate efficiently and creatively in fast-paced environments. Self-motivated, innovative and goal-oriented management professional committed to [Area of expertise]. Dedicated team player skilled at mediation and conflict resolution. Able to drive company growth through [Action].
Skills
Workforce improvements
Investigative research
Production schedule adherence
Partnership development
Status reports maintenance
Schedule coordination
Strategic planning
Risk management processes and analysis
Account management
Performance monitoring
Work History
03/2019 to Current
Human Resources Project ManagerAsset Mark – Phoenix, AZ,
Liaised between multiple business divisions to improve communications.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Coordinated activities of human resources team, distributing resources and personnel effectively across organization to meet HR needs.
Executed on-time, under-budget project management on complex issues for senior leadership.
Strengthened operational efficiencies and traceability by developing organizational filing systems for confidential employee records and reports.
Created and implemented initiatives to improve employee engagement.
Reduced process lags by accurately managing confidential records for staff members.
Discovered and resolved complex issues that affected management and business decisions.
Instructed senior leaders on appropriate employee corrective steps.
Worked as effective team member while contributing to HR projects.
Promoted employee buy-in of organizational objectives by ...
Implemented and coordinated development of HR programs and services.
Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution.
04/2017 to Current
Human Resources Administrative SecretaryKemper Corp. – Fresno, CA,
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations.
Oversaw all HR needs for [Number]-employee operation across [Number] locations.
Collaborated with management to build and implement effective, modern employment policies.
Administered benefits programs, analyzed compensation and other competitive data.
Led management of HR policies regarding vacation, sick time, employee benefits, services and employment discrepancies or issues.
Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
Implemented and coordinated development of HR programs and services.
Analyzed issues and employed improvement processes.
Provided HR advice and counsel in alignment with firm's employment policy.
Conducted annual salary surveys and developed, analyzed and updated company salary budget.
Collaborated with peers to develop and integrate workforce planning and analysis.
Maintained current understanding of state and federal policies such as EEO and ADA.
Mitigated project risks with accurate requirements gathering, planning and ongoing problem-solving.
Worked alongside global business leader to deploy new training strategies.
02/2014 to 04/2017
Legal SecretaryKemper Corp. – Glendale, AZ,
Developed polished legal documents, including motions and briefs, to support litigation processes and court proceedings.
Coordinated trial exhibits by organizing materials, writing documentation and preparing digital materials and displays.
Developed and managed up to [Number] [Type] cases over [Timeframe].
Liaised between multiple attorneys involved in complex legal issues.
Carefully reviewed contracts and reported findings to support legal team in development of breach of contract defenses.
Wrote and filed pleadings with [Type] court on schedule to maximize case success.
Filed documents with courts on behalf of attorney.
Developed project management processes to improve [ABC} service to clients.
Trained [Number] employees in best practices and protocols to ensure maximum productivity.
Collected, drafted and maintained resources to provide comprehensive materials accessible to all firm lawyers.
Contacted key witnesses to testify at court hearings.
Mitigated legal team's workload by reviewing and evaluating legal documents, including discovery materials and contracts.
Developed relationships among lawyers to facilitate knowledge-sharing and expertise.
Conferred with clients and other involved parties to gather and track case information.
Maintained ongoing communication with opposing parties from discovery to trial phase to facilitate expeditious litigation.
Communicated with outside vendors on behalf of attorneys and legal departments.
Answered client calls and responded to inquiries, using open-ended questioning skills to attain applicable information.
Surpassed specific company objectives by cooperating with staff to implement project initiatives.
Assisted counsel in preparing answers, providing documentation and information for discovery request.
Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw, and print sources.
Assisted with client interviews using [Skill] and [Skill] and took meticulous notes for inclusion in reports.
Reduced project lags by coaching staff on best practices and company processes.
Strictly adhered to privacy laws to avert possible information breaches and protect client data.
Arranged for travel for [Number] [Job title]s and determined most cost-effective flight options by contacting travel web sites.
Contributed to, maintained and updated data repositories for accessibility and to reflect firm standards.
Directed and coordinated law office activity, including service of subpoenas and scheduling of depositions.
Scheduled and made appointments for [Number] attorneys.
Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Welcomed visitors to office, communicated arrival to team and managed visit expectations.
Conducted training and change management processes to improve operations.
Analyzed current business plan, identified inefficiencies in existing processes, and tracked performance following implementation of improvements.
Supervised and led employees to high performance levels in cross-functional matrix management structure.
07/2010 to 05/2013
Legal SecretaryGEICO – City, STATE,
Organized files for court proceedings.
Scheduled all appointments, appearances and briefings.
Entered new cases into company database.
Answered and directed calls using multi-line switchboard.
Developed and maintained filing and retrieval systems.
Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Managed over [Number] monthly invoices for organization of [Number] people and maintained accurate processing and verification.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Designed insightful and attractive [Type] presentations.
Developed new filing and organizational practices, saving company $[Amount] per [Timeframe] in labor expenses.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas and transportation.
Prepared meeting minutes and edited subcontractor proposals, project punchlist, transmittals and memorandums for organizational support.
Completed and mailed bills, contracts, policies, invoices and checks.
Authored clear and professional business documents, including [Type], [Type] and [Type].
Increased office participation in special events by creating [Timeframe] newsletter with detailed calendars and other office updates.
Effectively interacted with [Job Title] and [Job Title] in [Timeframe] meetings, took in-depth notes and disseminated minutes to all attendees.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Increased office efficiency by modernizing document organization systems and effectively implementing [Type] solutions.
Education
Expected in
Associate of Arts: Paralegal Studies Keiser University - Miramar, FL, GPA:
Affiliations
Member, [Professional Organization Name], [Year] to Current
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