human resources operations specialist resume example with 9+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Oversee well-organized and efficient HR operations via balancing organizational objectives with compliance and worker demands. Focused on maximizing useful resource usage and enhancing overall performance with forward-thinking approaches. Solid historical past of enhancing collaboration and consensus across USG company environments.

  • Title VII
  • Training Needs Analysis
  • Recruitment and Hiring
  • Human Resource Information System (HRIS)
  • Policy Making and Enforcement
  • Mentoring
  • Company Leadership
  • Benefits Programs
  • Complaint Response
Work History
08/2021 to Current Human Resources Operations Specialist Floor & Decor | , , Houston, TX (Remote)
  • Developed communications strategies to drive forward progress in public relations.
  • Analyzed market data to inform strategic decisions.
  • Built and maintained relationships with key clinicians, spokespeople, advocates and opinion leaders.
  • Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
  • Provided assistance with preparation of project-related reports, manuscripts and presentations
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
06/2018 to 08/2021 Assistant Director of Operations C&S Family Of Companies | , , Houston, TX
  • Enhanced team workflows and worker activiJessica satisfaction via coordinating verbal exchange between managers and personnel.
  • Maintained payroll and benefits for employees in diverse places, minimizing financial discrepancies via specific application management.
  • Recruited pinnacle expertise to maximize profitabiliJessica.
  • Used technologically applicable virtual structures to manage payroll and benefits programs.
  • Maintained organization compliance with neighborhood, country, and federal laws, in addition to installed organizational standards.
  • Achieved team goals through formalized training plans, coaching and performance management.
  • Assessed performance management structures and implemented enhancements to improve frameworks and strengthen results.
  • Provided documentation of processes to comply with regulations and company policies.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Trained new employees on proper protocols and customer service standards.
  • Oversaw day-to-day production activities in accordance with business objectives.
  • Defined, implemented and revised operational policies and guidelines.
05/2014 to 06/2018 Office Administrator Coordinator The Goddard School For Early Childhood Development | , , Houston, TX
  • Delivered friendly assistance with new hires during interviewing and hiring procedure.
  • Maintained open communication with customers to foster positive relations and provide updates on issues.
  • Interacted with customers by phone, email or in-person to provide information.
  • Evaluated office documentation to check accuracy and complete missing pieces, avoiding delays and maximizing team productiviJessica.
  • Delivered clerical support by handling range of routine and special requirements.
  • Facilitated office productiviJessica, coordinating personnel schedules, qualiJessica assurance and procedural improvements.
  • Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration.
  • Led training sessions, answered questions and assisted employees with troubleshooting during software migrations.
  • Monitored and analyzed employee pride survey outcomes.
  • Assisted with growing employee handbooks and manuals.
  • Answered and redirected incoming phone calls for office.
  • Studied studies and traits on great practices in HR field..
05/2017 to 08/2017 Summer Americorps Intern United Way Of Greater Houston | , , Houston
  • Analyzed problems and worked with teams to develop solutions.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.
  • Developed and implemented classroom routines to address varying student needs.
  • Catered to needs of students with learning disabilities by providing extra assistance.
  • Developed and implemented activities to reinforce learning concepts.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Coordinated schedules and timelines for events.
Expected in to to Bachelor of Arts | Industrial And Organizational Psychology UniversiJessica of Houston, Houston, TX GPA:

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Resume Overview

School Attended

  • UniversiJessica of Houston

Job Titles Held:

  • Human Resources Operations Specialist
  • Assistant Director of Operations
  • Office Administrator Coordinator
  • Summer Americorps Intern


  • Bachelor of Arts

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