HUMAN RESOURCES MANAGER/RECRUITER HUMAN RESOURCES MANAGER
DSS Department of Social Services & DOH Department of Health
To whom it may concern, I am writing to introduce myself and share my background with you. I am a result focused quality driven bi-lingual professional with extensive experience in the Human Resources/ Office Management sector. My goals are twofold. One, I am hoping that my resume will generate interest on your part so that we may meet for an exploratory discussion. Two, if the timing is not right for this position, I am hoping that we may still have a brief networking phone conversation to determine how my qualifications may best serve your company's needs. A few words about me: I hold the title of Office Manager / Executive Assistant to Tony nominated Broadway Producer Hunter Arnold. I oversee both his entities Artech Holdings LLC and TBD Casting LL. I run a highly-visible operation, and a team comprised of 40 direct reports whom are interns, supervisors, front desk associates, and the sales team. Most of all Hunter's busy schedule. With years of progressive management experience, I offer the proven ability to accelerate sales In addition to my knowledge in Human Resources my management involvement has encompassed: Customer Service Strategic Planning Store Openings Restructurings New Systems and Processes (Kronos Hiring & Timekeeping etc.) PTO (paid time off) vacation accrual and sick day accrual Leadership and Team-Building Hiring, Training & Developing new talent State Labor Laws I have also had the experience of managing during times of dramatic change, to include major shifts of company ownership that resulted in re-directions of our strategic goals. Throughout, I have achieved the distinction of having motivated my teams to remain focused and adapt successfully to the radical changes that have taken place around them. My attached resume outlines some of my major results, and I'd be delighted to expand on these achievements in the event you have an interest in my background. I am confident you will find my experience, qualifications, accomplishments and delivery impressive. As mentioned above, I'd appreciate the opportunity for a personal interview where I can discuss my background further, and I'll follow up with you in a few days in the hopes of scheduling an exploratory discussion Sincerely, Sabrine Saja
Microsoft Word, Excel, Power Point, Access, Kronos Hiring and Timekeeping, ADP Payroll Services, QuickBooks, & Millennium
Human Resources Manager/Recruiter Human Resources Manager, 01/2015
to 01/2017 Suffolk County Helping Hands – Northport,
Coordinated the multi-faceted daily operations of a medical office Maintained active patient and employee communication; access, input and retrieve information from the computer system; and entering alpha-numeric data onto a computerized system often while answering phonelines.
Maintained both active and inactive employee files and controlled the accurate records management, proper placement, filing and updating of all files, I-9s, administrative documents and other general files.
Maintained employee files to ensure compliance with regulatory guidelines and requirements Managed the knowledge of all legal requirements and government reporting regulations affecting the human resources functions.
Ensured all policies, procedures, and reporting are in compliance.
Prepared appropriate office budgets and developed medical staff objectives Managed the screening, testing, and interviewing of all applicants.
Planned and conducted new employee orientations Communication with all employees regarding employee relations issues, compliance status etc.
Accurately inputted all necessary paperwork and training or in-service classes Developed appropriate guidelines for all staff so that they can prioritize and efficiently plan work activities.
Acted as a liaison between Helping Hands Agency and all contractors Communicated between the community and medical professionals to determine needed services, increase awareness of programs and improve PR Director of Operations Massage Envy Spa Paramus, Westwood - River Edge, NJ - 2013 to 2015 Strategy, Vision, and Leadership Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
Ensure that operational processes stay within agreed upon budgets and timelines Working in partnership with the Franchisee, to create the strategic yearly plan and implement new processes and approaches to achieve it Serve as the internal leader of the organization Coordinate the annual operations plan and a frugal budget for all three locations Lead the performance management process that measures and evaluates progress against goals for the organization Provide for all staff a strong day-to-day leadership presence; Bridge national and regional operations in accordance with the FCS communications Support an open-door policy among all staff Identify geographic growth opportunities and priorities Communicate the branded message internally and externally Human Resources Produce and implement a Balanced Scorecard metric throughout the organization (Sales Closing, Member Retention, Attrition) Instill a human capital development and "coaching" culture within the Massage Envy brand Upgrade human resources functions including: training, development, compensation and benefits, employee relations, performance evaluation and recruiting Payroll management Create a pay structure for promotions for Clinic Administrators and clinic supervisors Create a PTO (paid time off) structure for all salaried personal, sick days and vacations accruals etc.
Team Development Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
Ensure staff members receive timely and appropriate training and development.
Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments.
Human Resources / Office Manager, 01/2011
to 01/2013 Century 21 Department Stores – Rego Park,
Administered compensation benefits and performance management systems and team building exercises Identified staff vacancies, recruited, conducted interviews and selected applicants.
Performed staffing duties including but not limited to dealing with, understanding, and referring disputes administering disciplinary procedures and terminating employees Provided current and prospective employees with information regarding policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
Responsible for monthly 1 on 1 conversations with all the supervisory and managerial staff to ensure compliance with attendance standards and guest experience goals.
Advise GSM and managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes.
Highest sales increase (3%) with lowest payroll to sales percentage in the company.
Elevated sales productivity and product turnover while reducing expenses, shortages and turnover Conducted new employee orientation to foster positive attitude toward organizational objectives.
Al Akhawayn University - Ifrane Management
Spanish, French, Arabic, German
accruals, administrative, ADP Payroll, alpha, Arabic, Agency, benefits, budgets, budget, Closing, coaching, continuous improvement, Edge, employee relations, employee
relations, filing, French, German, government, GSM, Hiring, Human Resources, Kronos, team building, Leadership, Team Development, legal, Director, managerial, Access, Excel, office, Power Point, Microsoft Word, Millennium, organizational, Payroll, performance appraisals, performance management, policies, PR, processes, progress, promotion, quality, QuickBooks, recruiting, reporting, Sales, Spanish, staffing, Strategy, strategic, supervisory, Upgrade, Vision