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Human Resources Manager Medical Advisor resume example with 17+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Implemented attainable logistical and physical measures that led to 100% accountability of equipment, inventory, supplies, physical and medical readiness. *Developed and planned massive training exercises; keen oversight of training schedules resulted in more than 400 successful iterations for more than 2,000 personnel. *Streamlined rehabilitative process through implementation of immediate access system at Consolidated TMC.
Highlights
  • Accomplished professional with a strong record of leading complex programs and operational missions. Well versed in a broad range of PT programs, treatments and modalities restoring function and mitigating disability for diseased and injured patients. Enthusiastic team player deeply committed to delivering quality care and achieving superior patient outcomes. Outstanding abilities in customer service, professionalism and fostering teamwork.
  • Patient Assessment
  • Diagnostics
  • Case Management
  • Patient Relations
  • Maintaining Records
  • Interpersonal/Communication Skills
  • Supervision
  • Physical Therapy Techniques
  • CPR Certified
  • Training & Development
  • Inventory control procedures
  • Loss prevention
Accomplishments
Fielded and processed up to 100 calls per day whenever needed for front desk backups whenever personnel called out from work.  Over the course of 25 years helped more than thousands of  patients reach their physical goals.
Experience
Human Resources Manager/Medical Advisor, 08/2012 - Present
Hyatt , MA,
  • MANAGE HUMAN RESOURCES ACTIVITIES AND PROVIDE SUPPORT for more than 2,000 personnel.
  • Maintain accountability for personnel transactions, awards, evaluations, promotions, leave, and customer service.
  • DEVELOP POLICIES AND PROCEDURES.
  • Utilize extensive knowledge of medical concepts and practices to recommend changes and improvements in medical policies, procedures, and practices.
  • Ensure the smooth and accurate process of medical readiness information.
Section Leader/Physical Therapy, 10/2008 - 08/2012
City, STATE,
  • Routinely prepare reports, analyze operations effectiveness, and create and maintain records.
  • Develop and deliver presentations and briefings to senior leaders.
  • MONITOR AND ANALYZE THE FORCE STRUCTURE.
  • Analyze and project personnel strength; guide leaders on vacancies for immediate and future needs.
  • PROVIDED REHABILITATIVE CARE AND STRUCTURE TO 3RD HEAVY BRIGADE COMBAT TEAM.
  • Provided leadership and guidance for training and administrative operations.
  • Managed performance for 25 personnel.
  • DELIVERED ADVICE AND COUNSEL to leaders in the development of strategies to achieve readiness and stability in their units.
  • Advised and directly engaged with leaders on measures to improve physical fitness programs, maintenance, administration, and training capabilities.
  • PROMOTE POSITIVE WORKING RELATIONSHIPS with key internal and external customers.
  • Increased customer satisfaction by expediently investigating and resolving complaints.
  • Ensured customers were aware of training related activities that may impact operations and made recommendations to managers to resolve or minimize negative impacts.
  • PERFORMED RISK ASSESSMENTS as an expert analyst to identify potential hazards, implement internal controls, and corrective action plans to mitigate risks and improve overall operational efficiencies.
Operations Supervisor, 12/2003 - 06/2008
City, STATE,
  • PROVIDED GENERAL OFFICE ADMINISTRATIVE FUNCTIONS.
  • Performed activities to include scheduling appointments, preparing reports, ordering supplies, maintaining equipment, and procurement.
  • Recommended changes and improvements in administrative policies, procedures, and office practices to ensure high levels of quality and accuracy.
  • SUPERVISED TEAM OF 10 personnel; mentored them to exceed expectations and meet organizational goals; assigned and monitored work; exercised full personnel authority, including training, leave approval, and discipline.
  • Analyzed and evaluated work force needs.
  • Made recommendations for increase and reallocation of staff, consistent with organizational priorities.
  • DEMONSTRATED OUTSTANDING WRITTEN AND VERBAL COMMUNICATION skills.
  • Utilized automated systems to create reports, statement of requirements, and presentations.
  • ADEPT IN UTILIZING HEALTHCARE AUTOMATION AND INFORMATION SYSTEMS; Comprehensive working knowledge of automated HC systems to enter personnel data.
Education
Bachelor of Science: , Expected in 2017
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American Military University - ,
GPA:
Senior Leadership Course, 2013|Composite Risk Management, 2012|Military Management Course Page | 1: , Expected in
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- ,
GPA:
Skills
administrative, ADMINISTRATIVE FUNCTIONS, analyst, scheduling appointments, AUTOMATION, Case Management, Interpersonal/Communication, CPR Certified, customer satisfaction, customer service, GENERAL OFFICE, HUMAN RESOURCES, INFORMATION SYSTEMS, Leadership, office, organizational, Page, personnel, policies, DEVELOP POLICIES, presentations, procurement, quality, maintain records, Risk Management, Supervision, teamwork, team player, VERBAL COMMUNICATION skills, WRITTEN

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Resume Overview

School Attended

  • American Military University

Job Titles Held:

  • Human Resources Manager/Medical Advisor
  • Section Leader/Physical Therapy
  • Operations Supervisor

Degrees

  • Bachelor of Science
  • Senior Leadership Course, 2013|Composite Risk Management, 2012|Military Management Course Page | 1

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